Medocity: Delivering Integrated Virtual Care

Terence Maytin, Vice President, Market and Commercial Development
Today, innovations in connected health are helping transform patient care outside the hospital, clinic and doctor’s office. These new advancements are accelerating the pace of change across the entire healthcare landscape. That’s why more companies are embracing digital technologies to better connect patients with their healthcare providers, engaging in continuous care whether at home, at work or on the go.

All too often, people with chronic conditions experience unnecessary emergency department visits and hospitalizations. Many of these outcomes could be avoided through improved monitoring, proactive interventions, and provider-coordinated follow-ups between doctor visits. While this approach is certainly viable and the problem is widely recognized, industry-wide adoption has been historically elusive.

The good news—advancements in technology are converging with business and financial realities, creating both the urgency and momentum to tackle this challenge. Simply put, the shift from volume to value is transforming healthcare, requiring higher quality care to be delivered more efficiently and to achieve healthier patient populations. Payers, providers and pharma are challenged to improve outcomes, lower total costs, and generate real-world evidence more effectively to support quality scores, label claims, and a host of other data-driven accountable care measures.

Medocity, a leading provider of integrated continuous care solutions, plays a game-changing role enhancing the way care professionals interact with their patients, bridging communication gaps, and redefining how healthcare is delivered outside the hospital, clinic or doctor’s office. The company’s robust suite of virtual care solutions enables healthcare organizations to remotely monitor symptoms, manage medications, identify potential issues, receive real-time alerts, coordinate care across locations, and proactively intervene to prevent complications and unnecessary hospitalizations. These core capabilities are all integrated into one single, enterprise platform built upon a solid clinical foundation and a highly engaging, intuitively designed user interface.

Beginning with oncology, Medocity’s clinical strategy focused on developing custom protocols, pathways, alert triggers, patient messaging, and guidance integrated throughout the platform and designed with client flexibility in mind. Leveraging this approach and taking advantage of the platform’s versatility, Medocity has since expanded beyond cancer care and now supports multiple chronic conditions and related comorbidities including diabetes, heart failure, COPD, and behavioral health to name a few.

For us, it’s all about enabling better person-centered care outside the hospital setting by creating a seamless experience for patients and care professionals alike because the greatest opportunity to truly transform care is changing what happens between visits

“Because no two people are the same, our clients seek solutions that can be easily customized for entire populations, targeted segments, or even individual patients,” says Terence Maytin, Vice President of Market Development and Commercialization. “Our solution gives them the ability to modify protocols in hours, not months, through a highly flexible, configurable design marrying clinical expertise with best-in-class technology.”

While competitors sell products with a handful of similar features or a concentration in specific disease areas, Medocity’s complete offering differentiates it from the competition; its flagship product combines multiple virtual care capabilities, clinical flexibility, and integrated connected health technologies into one comprehensive solution, the Medocity Continuous Care platform. Compatible with multiple operating systems and devices (Android, iOS, and web), Medocity’s cloud-based technologies enable care professionals to stay connected with their patients through any digital channel including cutting edge support for digital assistants (such as Amazon Alexa and Google Home) and voice-assisted calling leveraging IBM Watson. With this number of options, patients, providers and caregivers have complete flexibility to choose how, where, and when they interact and engage.

Medocity provides a wide variety of solutions for chronic conditions and high-risk patients, from complete out-of-the-box kits containing pre-loaded, pre-configured hardware, to software-only options for use with an existing device. “For us, it’s all about enabling better person-centered care outside the hospital setting by creating a seamless experience for patients and care professionals alike,” added Maytin, “because the greatest opportunity to truly transform care is changing what happens between visits.”


Parsippany, NJ

Terence Maytin, Vice President, Market and Commercial Development

Leading healthcare technology and services company specializing in integrated virtual care solutions