From the first moment professionals at MEV interact with a new customer, they focus on one question: “Why?” Why is a customer asking for a particular product? Why might they need the solution they are asking for, and what alternatives do they have?
The answers that MEV seeks goes further than how the customer wants their software to function. Additionally, MEV looks for the value that the customer desires for their whole business, taking into account all the different factors at work in the company throughout the development process itself and beyond.
“We primarily focus on second-order thinking and engage with customers in such a way that our experts can dig deep and provide a customized and efficient solution to help them achieve desired outcomes,” says Alex Natskovich, the Founder and Managing Director at MEV.
After an in-depth discovery process and evaluation of the engineering or product lifecycle, MEV puts together a team where each member has expertise to address obvious problems along with other issues that the customer may be overlooking. Their team’s habit of second-order thinking drives them to look toward the outcome that the customer wants, whether the customer is conscious of it or not.
“It helps us to come up with more creative solutions to problems, because we quite often uncover certain dynamics that are generally hidden below the surface,” says Natskovich.
For example, a customer asking MEV to build a data platform may be so focused on the specs they have come up with, they aren’t thinking about the kind of security or privacy issues that may arise and the risks posed to that system. Instead of waiting for attackers to take advantage of those security vulnerabilities before addressing them, MEV builds security precautions into their solutions.
Other examples might include incorporating regulatory approval processes into their timeline that might be unique to a customer’s industry.
With 15 years of experience in multiple industries, MEV’s team is able to foresee hiccups that other enterprises may not have run into before.
Together with the customer, we obtain a strong in-depth knowledge of the business and eventually help them win by providing more value to their offerings
With many success stories under their collective belt, MEV is continuously building and shaping their software development programs to support multiple platforms such as Azure, Google Cloud and AWS. They focus on each industry individually and draw from a global pool of well-trained engineers in cloud, web, mobile development, and data processing, who have built more than 200 web, embedded, and mobile applications in various industries from FinTech to pharmaceuticals One customer in the pharmaceutical space had an enormous opportunity to become a market leader and came to MEV wanting to rebuild and expand its enterprise SaaS product. MEV stepped in, thoroughly examined their customer’s DevOps functions and the gaps their team could fill, and put it into context with their target audience, the large amounts of data they had to content with, and the customer’s ultimate goals.
“Together with the customer, we obtain a strong in-depth knowledge of the business and eventually help them by providing more value to their offerings,” Natskovich says.
Customers often express delight at working with engineers who actually care about their business outcomes rather than just the product itself. This consistent business focus has driven MEV to help its customers succeed in a fast-moving market.
“We help businesses win with the right technology,” Natskovich says.
Ultimately, with the combination of big-picture thinking that anticipates and plans for potential problems, and hand-selected teams that are assembled to meet those challenges, sets up a customer for technological wins that align with their overall business goals.