Modern IT
Heartbeats Over Hardware

Security and compliance are the cornerstone of IT infrastructure and digital transformation. However, to truly move businesses forward, companies must go beyond these foundational elements to encourage a long-term modernization strategy that drives meaningful change and business value for clients.

Traditional managed service providers (MSPs) typically take a reactive approach to problem-solving, prioritizing the resolution of technical issues in the moment. Unfortunately, this often results in missed opportunities to maximize return on investment (ROI) and inadvertently encourages tool sprawl.

”Every organization’s IT strategy should revolve around its people rather than solely focusing on technical problems. Otherwise, the deployed tech stack will become an array of ineffective hardware and processes that create more headache than providing support.”

Modern IT challenges the status quo with its purposeful, knowledgeable, and inspired approach.

“Every organization’s IT strategy should revolve around its people rather than solely focusing on technical problems. Otherwise, the deployed tech stack will become an array of ineffective hardware and processes that create more headaches than support,” says Anthony Chiappetta, CEO, Modern IT.

Unlike traditional MSP models, Modern IT takes a people-centric approach. With a focus on people’s true needs and business requirements, small and midsize organizations can combine technology and processes in a way that makes teams want to engage in the journey toward advancement. This approach encourages seamless adoption of supportive tools and eliminates inefficiencies, resulting in lasting and measurable progress.

“We put heartbeats over hardware,” says Chiappetta.” “Harmonizing people and IT processes brings calm and confidence and energizes teams in the right direction.”

A Single Enterprise Solution for IT Transformation

Modern IT’s philosophy of ‘doing more with less’ bypasses the clutter created by numerous tools and third-party systems.

To support this philosophy, Modern IT is streamlined, running entirely on the all-in-one Microsoft tech stack. By transforming the infrastructure into a single enterprise solution, Modern IT eliminates mundane and error-prone tasks, empowering people to focus on the initiatives that are important to them. In addition to saving the business money and enhancing employee engagement and productivity, consolidating an organization’s IT and business tools within a unified system also enhances security.

As companies scale, they often accumulate various security tools like antivirus, firewall, data protection, and compliance solutions, but the lack of integration often increases complexity, causing them to lose money and resources while trying to master these complex tools.

Harmonizing People and IT Processes Brings Calm and Confidence and Energizes Teams in the Right Direction

“The Microsoft stack brings together various tools, like data, identity, device, and network security, in a way that they communicate with each other for better threat protection. The sum of all parts working together is greater than the sum of individual components,” says Chiappetta.

Similarly, many organizations have multiple applications, such as Slack, RingCentral, Google, Trello, and Tableau, which employees use to complete daily tasks. Performing these tasks would become considerably easier and faster if all the applications were accessible on a unified platform, such as Microsoft Teams.

Modern IT teaches its clients about the benefits of migrating from a complex proliferation of disparate tools and technologies into one cohesive interwoven fabric of intelligence to transform their business operations. This integration enhances productivity, efficiency, and overall security by granting individuals access to all resources from one centralized hub, enabling collaboration across interconnected tools such as Teams, Outlook, and Planner. Modern IT also trains clients to effectively and confidently use Microsoft Stack products.

Beyond the individual impact, consolidating the tech s tack provides cost benefits for the business as well.

During one engagement, Modern IT ran a cost analysis of the different tools the client was using and found that the expenditure per user was around $150. By leveraging Microsoft 365, the team helped the client bring down costs to $57, allowing them to put that saved money and time into AI, process automation and creating intelligent dashboards for the entire organization.

Modern IT develops dynamic plans that advance the adoption of safer, smarter, and more successful IT practices. To develop these strategic plans, Modern IT engages in a thorough onboarding process followed by on-site visits to the client’s location to understand their tech requirements and recommend a plan that fits their budget and needs.

Modern IT specializes in carefully studying the daily operations of its clients to streamline and automate repetitive tasks. Clients that are manually gathering reports and information through various applications are ushered into the highly efficient world of automated data collection. Relevant information is Power BI dashboards. Employees can keep track of their KPIs daily instead of struggling at the end of each month when profit and loss statements are released. With Modern IT, clients can devote their time and energy to more impactful, valuable, and meaningful work.

Powering the Future With AI

Modern IT also assists corporations in staying up-to-date with the latest technological advancements by training them on the strategic implementation of the most relevant Microsoft-based solutions. This training supports them in unleashing the full potential of the software. For example, the proliferation of AI in the Microsoft ecosystem brings intelligence into automation and day-to-day workflow. Modern IT helps organizations leverage the benefits of AI by implementing solutions like Azure OpenAI, Microsoft Semantic Kernel, and Microsoft Copilot to streamline their operations.

To stay on top of the latest Microsoft offerings, the company also learns about emerging vector databases and embeddings that enable AI systems to process, analyze, and understand complex data more effectively. Whether leveraging expertise in AI and process automation, running a client’s IT division, or complementing their dedicated IT team, Modern IT understands the benefit of a central location where people in an organization can come together, streamline their communication, and facilitate iterative and continuous optimization.

“After learning about the possibilities of a complete top-to-bottom Microsoft Stack and witnessing the impact it has on people, I take it upon myself to make more people aware of the potential it holds. We are dedicated to improving people’s lives, and the ‘less is more’ mantra has been a game-changer in driving this mission,” says Chiappetta.