NatPay
Smart, Robust, and Secure Document Management

The laborious paper-based document management practices of the past are rapidly nearing their demise, mainly due to their expensive, time-consuming, and environmentally taxing nature. This downfall is attributed to the advent of software-based solutions that allow enterprises to store, transfer, and manage their documents efficiently from any location worldwide. However, not all softwares are equipped with the necessary features and functionalities required to handle a massive volume of documents in a cost-effective manner. And in response to this quintessential need, Florida-based company NatPay offers a fully web-hosted SaaS (Software as a Service) solution named Doculivery. Initially developed to streamline payroll services, the solution now can manage policy portfolios, paperless document management systems, tax forms, electronic billing, and the like. Armed with these capabilities, NatPay—which is celebrating its 30th anniversary this year—helps its clients eliminate a multitude of mundane tasks such as handling payroll, AR/AP, and other such processes that could hinder the productivity of an organization.

“Our solution has the capability to deliver and support any statement type, ranging from paystubs and online billing, to applicant tracking and compliant tax forms, while offering compatibility with all departmental workflows,” says Jim Hagen, VP of Sales of the company. The solution features modular components that provide clients a higher degree of flexibility, allowing them to choose solutions that best fit their requirements without compromising on the security and compliance aspect of document management. With this one-stop-shop solution integrated into enterprise’s workflows, saving costs, managing faster payment cycles, and making compliant tax forms become effortless.

The solution is highly customizable, allowing a wide range of industries such as fast food, hospitals, and educational institutions to seamlessly implement it into their workflows to achieve higher operational efficiencies.

By conducting comprehensive discussions with clients and internal IT teams on their expectations and end objectives, NatPay formulates a plan of action for the development, testing, and launch of the solution. Furthermore, owing to the heavy investments made by NatPay in programming, coders, and assistance, the company promises rapid implementations without causing interruptions to the client’s business processes. Such abilities have led the company to attract more than 30,000 clients, many of those via word-of-mouth, greatly reducing marketing costs.

NatPay’s proficiency in providing industry-leading document management and distribution solutions can be substantiated through its collaboration with a leading, nationwide discount retail store chain. The client’s management— with over 6,600 outlets across the United States—was facing difficulties in reducing its general and administrative (G&A) expenses, primarily due to the tedious paper-based printing process and distributing payroll checks to all of its locations. Therefore, the retail store was in need of a reliable, secure, and cost-effective solution that could provide online pay statements and assist in sending W-2 forms to the employees. Using NatPay’s Doculivery platform, the client was able to obtain positive results instantly. Although the integration of such platforms takes 18-26 weeks, the company tailored the solution to be highly secure by enabling single sign-on and deployed it within two months. The flexible and user-friendly Doculivery solution equipped the client with electronic pay and online pay statements, allowing it to triumph over its G&A challenges and contribute to a more sustainable environment by reducing dependency on paper.

Our solution has the capability to deliver and support any statement type, ranging from paystubs and online billing, to applicant tracking and compliant tax forms, while offering compatibility with all departmental workflows,” says Jim Hagen, VP of Sales of the company

Not resting on such accomplishments, the company is looking to sustain its high growth rate despite the pandemic’s impact. To that end, NatPay will continue to focus on improving its own capabilities to stay ahead of the market trends and provide the best possible services to its clients.