Ncompass has a wide spectrum of services that meet the critical requirements of various customers. The company offers personalised implementation intelligence to help organizations accelerate the order-to-cash process, improve employee management through self-service, and reduce IT costs. Ncompass' best-in-class implementation methodology ensures that the transitioning to NetSuite is as smooth as possible. “Our seamless integration takes company’s busi- ness beyond traditional accounting software systems, streamlining back-office processes and equipping them with the visibility needed to make quicker and informative decisions,” explains Forsyth.
Ncompass provide comprehensive training programs for NetSuite customers. The company works diligently to learn the client organization’s business requirements so that they can deliver the best possible solution, accommodating current processes.“Our thorough and in-depth consultation exactly determines the design to be implemented for the optimal NetSuite experience and we further customize the workflows to improve the business,” says Forsyth.
To distinguish itself in the Netsuite landscape, the company offers tailor-made implementation services that help the company to get a comprehensive view of business processes across sectors.
Our thorough and in-depth consultation exactly determines the design to be implemented for the optimal NetSuite experience
For instance, ESET LLC, a security solution provider was facing major organizational complications. ESET was failing to view customer records leading to mishandled inquiries. As the business multiplied annually, the company needed enterprise-grade infrastructure without adding IT staff. The company wanted a highly flexible solution without typical high ERP costs. On implementation of Ncompass’ services, ESET’s monthly E-store orders increased from 4,000 to 30,000 in 4 years. With the flawless implementation of Netsuite solutions, the company could tighten anti-fraud controls, leading to reduction in charge backs by a factor of 8. “By utilizing our proven implementation methodology coupled with industry leading NetSuite solutions, our customers experience success and gain unprecedented value for their investment,” says Forsyth.
Moving forward, Ncompass plans for a significant expansion in their consultancy services. “Our NetSuite knowledge will enable us to continue realizing our goal of building a centre of excellence,” concludes Forsyth.