Netscout
NetScout: Intelligent Solutions to Simplify and Scale Networks

Most of the software applications deployed in enterprises are a part of the bigger piece that Information Technology (IT) delivers to the end users via mobile devices, desktops and others. All these different parts—database, web servers, network load balancing, and network security are intertwined with each other through complex IP networks to offer the end results. The biggest challenge for enterprises lies in understanding the complexity of the interrelationships of these moving parts to build a strong IT infrastructure. NetScout, a Westford, MA based company offers its enterprise service delivery monitoring products to enable organizations that use latest technologies like Microsoft Lync, Microsoft Exchange Server and Microsoft SharePoint to monitor and better understand critical interactions and dependencies between the infrastructure and application tiers across complex and distributed environments. This enables the network, applications and service delivery teams to view application and network performance together to achieve a service focused perspective that aligns with how the business consumes services. “Our solutions orchestrate and reduce the complexity of managing service delivery in an IP environment allowing IT organizations to effectively manage the health and availability of diverse applications to proactively identify performance issues, more effectively triage impact, and quickly identify the root cause of problems,” says Steven Shalita, VP, Marketing, NetScout.

We have dramatically changed how enterprises and service providers optimize and protect service delivery to end users across modern IP networks

Enabling organizations to implement a comprehensive enterprise service delivery monitoring strategy is NetScout’s nGeniusONE Unified Performance Management platform. Powered by the company’s patented Adaptive Session Intelligence (ASI), the company’s nextgeneration Deep Packet Inspection (DPI) technology, the nGeniusONE platform offers unified top-down, holistic views of any IP data including voice or video services. It reveals all interdependencies of network and application behavior to more effectively monitor, analyze and understand the end-toend performance of business services.

NetScout also addresses performance management needs for unified communications (UC) deployments to deliver consistent and reliable service levels for IP telephony and video conferencing across complex multi-location, multi-vendor UC environments to. The successful adoption of UC services, such as VoIP, video conferencing, telepresence and desktop video, assumes that service quality will be sufficient for users to interact effectively and consistently. NetScout simplifies UC performance management by providing real-time visibility into end-to-end service performance for voice and video sessions that enables powerful analysis and troubleshooting for both proactive and reactive service management tasks. IT organizations can leverage the nGeniusONE platform and a specialized UC performance management platform, nGenius Voice/Video Manager, also from NetScout. This solution seamlessly integrates with Microsoft Lync and is able to correlate Lync endpoint data metrics and providing deep application-level insights. It dynamically measures and extracts granular call and session quality as well as user experience metrics from active UC media streams. Collected metrics are correlated to provide a unique view into UC service behavior.

NetScout has deployed its solutions at some of the world’s largest enterprises and more than 165 service providers, on over one million network segments to assure the network, application, and service delivery to its customers. “Our ability to support any application or a broad number of applications or any user on any device with a single enterprise service delivery monitoring system that allows an organization to have end-to-end visibility into their application and network performance sets us apart from competitive offerings,” says Shalita.