Next Level Business Services (NLB): Applying Digital Transformation to Create Supply & Service Value Chains of the Future

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Sachin Alug Founder & CEO
Businesses are on the lookout for a Digital Transformation solution provider that possesses the ability to drive real business outcomes and not just an implementer of technology. Fitting the bill is Next Level Business (NLB) Services, which holds a leadership position in this domain with strong focus on supply chain and customer value- chain optimization.

Bringing Digital to Life

The five solution studios at NLB collectively drive better Customer Experience that further translates into higher revenue and margin. NLB delivers business value, creating future ready enterprises.

The first is the Digital Infrastructure Studio that acts as the foundation of a solid technology base comprising of Cloud, Internet of Things, API/ Micro-Services and so on.

An integral part of this studio is also the Digital Security Services that is leveraged to assure the elimination of any threats and potential exploits.

Unleash the true potential of data

Translating the burgeoning influx of data into meaningful, actionable business insights driving decision making is key to building intelligent enterprises of tomorrow. The Data & Analytics Studio at NLB, enables building a more reliable data foundation using our Data Governance offerings. “While the end goal is to deliver business value by finding relevant signals in the data, the most critical component is to create a robust data pipeline so that you can build trust in your data. Without proper data governance, analytics shall not be reliable,” adds Amit.

Today, we see an exponential increase in social footprint and interconnectedness creating explosive volumes of data. In order to extract valuable nuggets of insights from such networks we have expanded the analytics discourse from pure statistical modelling to machine learning, ensemble modelling, graphical models, and deep learning.

As part of NLB’s Product Strategy, The Data & Analytics studio includes CAIA – NLB’s Conversational AI Assistant product that leverages Natural Language Processing (NLP) to assist businesses in finding the required real-time information via chat or voice. This tool significantly enhances business’s ability to be self-service and derive maximum value out of their data.

Ensuring Customer-centricity

Better Customer Experience (CX) is going to be the single biggest driver for the existence and evolution of a business.
Amit Gautam, Chief Digital & Solutions Officer
NLB’s Digital Applications Studio aims to optimize every aspect of an organization’s business to become a CX-first company. This includes App Development as well as a UI/UX layer. This comes in handy when one has found information in the data, and one needs to create a viable platform to render this information to one’s customers and their customers.

Our ability to understand the context of our clients, accelerate value realization by applying our digital and process expertise has helped us create significant mindshare. We are always looking to apply what technology has to offer to solve a business problem

The fourth is our Digital Experience Studio: where we are focused on creating the right mindshare with existing and potential customers by providing the right information on the brand at the right time via the right channel.

And finally we have the Process Studio, where NLB delivers business value by process analysis, execution excellence and cost optimization.

“We do not start our journey with technology. We begin with an industry-specific understanding of the supply chain/value chain and then drill down to data, deliberating over how to best use the data across the value chain, and the technologies best suited in that particular scenario. It’s the business value that we are focused on” informs Amit.

With market presence across 12 global locations, NLB has catered to a large base of renowned businesses from different industries, delivering significant results in their supply and service value-chain optimization. “Our ability to understand the context of our clients, accelerate value realization by applying our digital and process expertise has helped us create significant mindshare. We are always looking to apply what technology has to offer to solve a business problem.” says Sachin Alug, Founder and CEO of NLB Services.

Next Level Business Services News

RANK Software Partners with Next Level Business to Advance Proactive Cybersecurity Solutions

ATLANTA and TORONTO: RANK Software, an AI-based security analytics and threat intelligence platform, and Next Level Business Services, a global leader in Digital Transformation services, announced a partnership to deliver next-generation cybersecurity solutions.

The pace, complexity and persistence of today’s cybersecurity threats is accelerating. Exacerbating this problem is the fact that there is an estimated gap of 3 million skilled cybersecurity professionals worldwide.

RANK and Next Level Business Services (NLB) address this problem by combining RANK’s Virtual Advisor to Security Analysts (VASA) AI-based threat detection platform that provides real-time threat hunting capabilities with NLB’s expertise as a leading Security Services Provider.

Combined, the two organizations will focus on creating next-generation Security Operations Centers and advance the development of VASA by removing friction to enterprise customers consuming leading security solutions.

VASA helps identify and prevent security threats in real-time by ingesting data from network sources and identifying anomalies for security analysts to review. VASA addresses the challenges of identifying internal and unknown threats commonly missed today by perimeter defense systems through:

•Active Learning. RANK Software helps reduce the false positives generated by most AI tools by recoding analyst feedback and allowing them to apply an action to similar alerts. This makes the VASA platform smarter over time allowing security analysts to become more efficient.

• Enterprise Scale. RANK Software ingests data from over 40 sources out of the box including System Network Traffic and End Point log files. It is capable of handling more than 1 billion events a day at 10+ gigabits per second.

• Contextualization. RANK Software builds on the results of AI, machine learning, and behavioral analytics by making the data more consumable and understanding risk thresholds based on context. This helps assemble and interpret the signals needed to hunt and assess threats faster and with high precision.

• Flexible Architecture. On the cloud or on-premise, RANK Software provides unparalleled context and visibility into potential breaches.

“The cybersecurity landscape continues to increase in severity and sophistication,” said Bhaskar Banerjee, President Americas of NLB. “VASA enables customers to take proactive action against threats. Combined with our expertise in service delivery, we are excited to offer our clients this solution as a way to improve their security posture against a rising tide of possible threats.”

“RANK overcomes the challenges of batch analytics, delivers context to data, and focuses on data fidelity,” said Rick Costanzo, CEO, RANK Software. “This partnership with NLB gives us the ability to create next-generation Security Operations Center that will combine the best AI tools for threat hunting with the best cybersecurity.”

Next Level Business Services

John's Creek, GA

Sachin Alug Founder & CEO and Amit Gautam, Chief Digital & Solutions Officer

Next Level Business (NLB) Services delivers enhanced business capabilities and insightful customer experiences. It combines the latest digital transformation solutions with the expertise of industry-leading experts to take their business to the next level. It guarantees access to a robust and validated network of hard-to-find people, empowering organizations to tackle their hard-to-solve problems. Its solutions have facilitated a 15 percent reduction in freight costs for a major industrial equipment manufacturer, 22 percent in payroll errors for a big food-processing firm, and a 48 percent reduction in back office and order management costs for a major 3PL provider