One Human Service Network
Masters of Public Childcare Services Digitization

The COVID-19 pandemic has brought the significance of child care to the forefront of economic recovery efforts, particularly concerning women's workforce participation. Revealing gaps in the sector, such as limited high-quality spaces, staff shortages, and inequitable access, it is evident that the child care landscape is complex and fragmented with disparities on a national and global scale. The lack of reliable, real-time data further complicates the assessment of system effectiveness, outcome measurement, and informed decision-making for public investment. Parents are left with limited choices and numerous barriers, often lacking control over the quality of care their children receive, if they can secure a space at all.

One Human Service Network (OneHSN) emerges as a leading public sector digitization services provider, specializing in the modernization and transformation of the child care sector. Leveraging over a decade of experience and adopting consumer-centric approaches, OneHSN offers softwareas- a-service solutions tailored to various aspects of the child care industry. By fostering connections among stakeholders, including providers, funders, regulators, and parents, OneHSN strives to enhance the overall experience, efficiency, and effectiveness of the child care system. Their platform and solutions directly address the digitalization challenges faced by the sector, offering a reliable, secure, and flexible solution for child care modernization.

"Our experience-led design and interoperable platform generate valuable data for informed decision-making. Our winning digital-first approach and forward-thinking principles enable organizations to embrace transformation and achieve successful execution," says Kathryn O’Hagan-Todd, Chief Customer Officer at OneHSN.

OneHSN's approach revolutionizes public sector services by seamlessly integrating fragmented data and placing client-centricity at the forefront. Through flexible, component-driven solutions, OneHSN enables rapid implementation and sustained innovation, facilitating transformative change within government entities.

Consequently, the public sector is empowered to deliver improved services, reduce costs, and enhance the lives of all stakeholders.

An exemplification of OneHSN's agility and platform capabilities is showcased through a case study during the early stages of the COVID-19 pandemic. As governments introduced Emergency Child Care for essential workers, OneHSN's public sector customers faced the challenge of swiftly implementing evolving policies and eligibility criteria to connect families with child care services. Collaboratively, they leveraged the platform to design modifications, adapt software, and release changes on an hourly basis. This real-time data gathering and accurate triaging of access to services facilitated accelerated decision-making, efficient service delivery, and optimal use of public funds, underscoring the power of OneHSN's flexible and robust platform.

By embracing innovative digital solutions, we can create a seamless and empowering child care experience that prioritizes accessibility, quality, and the well- being of children

As leaders in the public sector technology space, OneHSN propels organizations towards a seamless transition from traditional to digital communication methods. By optimizing backend and frontend administration, their solutions facilitate direct connections between parents and childcare staff. Through enhanced data visibility and flexibility across multiple channels, OneHSN empowers informed decisionmaking and maximizes the utilization of public investment. With a proven track record spanning four decades, OneHSN continues to disrupt the public sector technology landscape by spearheading the modernization of the childcare sector through consumer-centric digitization innovations. By enabling clients to become digital-first businesses, OneHSN elevates service quality to effectively meet present and future needs of the sector.