ORSIMA
Scripting Digital Transformation Journeys in Algeria

The rapid proliferation and adoption of major IT trends such as cloud, digitalization, virtualization, security, and centralize management in the past few years have changed the Algerian enterprise ecosystems. Today Companies living and operationalizing their in the ‘traditional’ environment are looking to embark on a digital journey in a faster and efficient manner. To achieve this, CIOs need a reliable and stable partner that can offer them a large scope of services and technology, assisting them during their transformation journey.

Enter ORSIMA! By leveraging more than two decades of experiences and references to support customer and business needs, the company provides high IT availability and service continuity through its service delivery model. ORSIMA masters all the phases of implementation of critical mission information systems: design, implementation, and deployment, and as a result, have been recognized by Dell Technologies as an official distributor in Algeria. “The ORSIMA/Dell partnership allows us to offer clients a wide range of products and business services offered by Dell,” says Moncef Karabaghli, the owner of ORSIMA.

At its core, ORSIMA offers a full range of services ranging from consulting to support, with the commitment of performance, protection of the information heritage of the clients’ entity, and service continuity. The company’s know-how is based on strategic partnerships with leading computer manufacturers and software publishers. These partnerships guarantee its customers access to the most efficient technologies and the mobilization of world-class skills.

Operating as a Value Added Reseller (VAR) of Dell Technologies, ORSIMA has the capability to provide any technologies which are a part of the Dell portfolio. Through its partnership, ORSIMA provides great value for Algerian customers with local Dell Technologies service and deployment solutions, local spare parts, mission-critical service with onsite. “The benefit to providing the different options is to be able to be close to the customer compared to the competitors,” mentions Karabaghli. In addition, ORSIMA has access to advanced technical support from Dell’s pre-sales teams. These teams have an in-depth knowledge of the Dell offer, which allows the company to respond optimally to the expectations of the customers. This enables ORSIMA to supply tailor-made and very competitive IT systems. The company can also offer—for Dell equipment—support options adapted to the most specific needs and guaranteeing a quality assistance service.

ORSIMA’s growth and financial performance testify to the confidence that its customers have on them.

The ORSIMA/Dell partnership allows us to offer clients with a wide range of products and business services offered by Dell

They also confirm the relevance of its strategic choices and thus help to distinguish the company from the competition. What also differentiates ORSIMA is its focus on service and deployment during a specific project, which is not the case for other companies. “When we initiate a project, our team manages to provide PMI guidance during all the steps to the clients. This allows us to get the benefit and shows our added value,” states Karabaghli. In an instance, ORSIMA helped Algeria Government in initiating large information Technology (lT) and digital transformation programs which will lead to transforming and securing the communication between government entities and citizens. Public Key infrastructure (PKl) has been identified as a key enabler to support the various digital transformation programs to be initiated by the Algerian Government. The solution was deployed in three distinct physical environments in three distinct geographic site. The main outcomes obtained can be summarized through the followings:

• Procure the required hardware and software platform required to deploy the PKI

• Provide implementation services to commission all procured hardware (network, compute, storage) in the target physical environments.

• Provide implementation defence-in-depth network security model for the infrastructure architecture

• Deliver training on the deployed infrastructure.

• Provide warranty and operational support on the procured infrastructure

Having carved a unique niche, ORSIMA’s roadmap is limited only to market orientation. Karabaghli informs, “We have developed a trust relationship with customers and partners internally that has allowed us to be more close to the market sensitivity, and thus we are able to estimate the best time to change the cap and adjust our strategy.”