Percipience Hearken
Blueprints and Roadmaps for the Strategic Alliance of Technology

Percipience Hearken, a pioneering technology solutions provider, aids enterprises in maximizing the potential of their technology infrastructure and fulfilling their corporate objectives through tailor-made, integrated technology solutions.

One exemplary case study involves a client primarily utilizing a Windows-based framework, which sought the integration of MacOS devices to cater to employee requirements.

MacOS devices, while user-friendly and efficient, present an inherent challenge due to their lack of intrinsic centralized management capacities. This feature set does not align seamlessly with the security baselines established within a Windows-driven environment. In addition, MacOS devices do not support the caching of Active Directory credentials, posing significant hurdles when these devices are used outside of the network in a predominantly Windows infrastructure. The usage of MacOS devices in such a setup can be fraught with complications, necessitating the creation of local accounts.

Percipience Hearken skillfully navigated these issues, with the following to resolve the client’s challenges:

• Create a blueprint to identify the departments and authorized users for MacOS computers, detailing functional and non-functional requirements, as well as the software and hardware components for the project.

• Evaluate the current infrastructure, research potential solutions, perform a product bake-off, and identify risks and remediation options.

• Develop a TCO estimate and present findings for direction and approval.

• Generate a product roadmap that outlines relevant implementation timelines, project expenditures, human capital requirements, and pilot programs.

The Result:

The deployment of an Apple-centric MDM using Azure Active Directory successfully addressed login caching concerns, allowing for efficient application and patch management. The MDM also enforced critical security policies. MacOS telemetry was transmitted to Microsoft’s End-point Manager (Intune), providing centralized enterprise compliance oversight. The project was executed within budget, adhering to all functional and non-functional requirements, confirming an optimal outcome.

Maximizing Business Potential with Tailor-Made Technology

Percipience Hearken is a distinguished Canadian consulting firm that adopts a cloud-first approach to provide comprehensive strategic engagement throughout its clients’ technological journey. The firm’s cloud-first approach establishes an agile and scalable architecture, while its agnostic methodology ensures maximum integration. It offers exceptional resources to its clients with a diverse portfolio of services, including virtual chief information officers (vCIOs), customized blueprints, long-term roadmaps, and project oversight.

Seasoned leaders such as Marc Mendez drive innovation and progress in the IT industry amidst the rapid digital revolution. Mendez is the driving force behind Percipience Hearken and aims to identify the optimal IT solutions that align most effectively with the client’s requirements by examining the organization’s operations, culture, technology, and people. Adopting such an approach, he helps businesses develop strategic plans to promote growth flexibly and dynamically.

The user should never have to adapt to technology; rather, it is the technology that should adapt to the users

Senior professionals within the firm deeply understand the challenges associated with traditional architecture, such as how an overcomplicated architecture leads to higher operational costs and lower ROI. They also observed that architecture, particularly in mid-sized businesses, often needs more foresight and careful planning. To address these challenges, the company works closely with customers to offer streamlined and cost-effective solutions by incorporating no-brand alliances instead of aligning itself with particular partners or managed service providers.

Percipience Hearken offers a comprehensive range of services to address various technology-related needs. These include technology assessment, risk identification, strategic planning, vendor management, security and compliance, cloud services, IT budgeting, digital transformation, executive reporting, disaster recovery and business continuity, and project coordination. By rationalizing operations, increasing efficiency, and staying ahead of digital advancements, Percipience Hearken enables its clients to achieve their objectives.

Aligned with its mission to foster an equitable and sustainable future, Percipience Hearken has implemented initiatives to restructure its social environment. The firm provides discounted IT resources to charities and small to medium-sized companies while diversifying its team by offering education, training, and career opportunities to individuals from all backgrounds. Furthermore, Percipience Hearken supports local charities through direct donations, contributing to the betterment of the community and fostering trust among clients who value integrity.

“The user should never have to adapt to technology. The technology must adapt to the users,” says Mendez, president and founder of Percipience Hearken.

Percipience Hearken’s extensive experience in delivering successful solutions across various industries has equipped clients with the expertise needed to customize plans aligned with their objectives. The company remains at the forefront of innovation, exploring the potential of AI and machine learning to enhance its architecture and services. Through its commitment to forward-thinking practices and dedication to innovation, Percipience Hearken consistently delivers cutting-edge solutions, ensuring the continued success of its clients.