Perspectium
High-throughput Data Extraction and Replication Solutions for ServiceNow

Perspectium is a leading SaaS provider specializing in data extraction, replication, and synchronization for ServiceNow users. Its applications facilitate easy extraction of data from ServiceNow enabling backup and recovery, migration, and integrations between ServiceNow and third-party solutions while maintaining optimal application performance. The purpose-built solutions overcome data extraction challenges and empower businesses to unlock the full potential of their ServiceNow Platform and drove informed decision-making.

“We provide a performance impact-free solution for extracting ServiceNow data, delivered as-a-service. Meaning we handle implementation, maintenance and offer round-the-clock support, assisting users in overcoming any challenges encountered during their platform interactions," says Zak Cole, marketing manager.

The applications offered by Perspectium were created by the founding developer of ServiceNow, David Loo, and address the limitations inherent in ServiceNow, such as reporting and analytics. Loo used their experience developing the ServiceNow architecture to create a ServiceNow-native application, optimized for extracting the platform’s data without impacting performance.

The DataSync application is capable of massive throughput and extracts ServiceNow data, before replicating it to an external data repository for easy integration with solutions for advanced reporting & analytics, business intelligence, AI, ML, and more.

This allows users to combine ServiceNow data with external sources, enabling more comprehensive enterprise analysis and enhanced business intelligence.

The ServiceBond solution enables organizations to connect multiple instances of ServiceNow. These instances represent different installations of ServiceNow that may exist across departments or business units. ServiceBond also allows seamless integration with third-party solutions, expanding the scope of ServiceNow's capabilities and facilitating efficient cross-platform processes. This bundling enhances visibility of tasks as they move through enterprise systems and reduces manual data entry.

An extensive backup and disaster recovery solution comes from DataSync Snapshot. The solution gives ServiceNow users greater control over their backup processes, allowing them to define schedules, create on-demand backups, and retain them as needed. Leveraging Data Sync Snapshot, ServiceNow users can manage their backup and recovery operations precisely and efficiently.

Customer testimonials - including an endorsement from ServiceNow themselves - reinforce the firm’s commitment to providing exceptional service. The Senior Director of Business Intelligence, Master Data Management (BI MDM), and Analytics at ServiceNow expresses satisfaction with the products. Multiple such testimonials highlight the ease of management and quick results. These endorsements serve as trust indicators, further establishing it as a trusted integration provider.

Perspectium sets itself apart in two ways. It delivers a genuine integration-as-a-service model, taking full responsibility for implementation, maintenance, and management. This ensures a smooth customer experience, eliminating the need for extensive development resources or integration expertise. It leverages native installation within the ServiceNow platform to optimize performance.

Instead of relying on performance-impacted external calls (i.e. API & web services), Perspectium uses push technology to extract data and securely transmit it to its cloud-enabled Message Broker system. This approach ensures optimal performance, centralized platform maintenance, and data protection during outages. These unique differentiators set Perspectium apart from other integration providers, offering a seamless and reliable data integration solution for ServiceNow users.

We guarantee seamless integration maintenance and offer round-the-clock support, assisting users in overcoming any challenges encountered during their platform interactions

These competencies were demonstrated in a case that involved integrating CRM data from multiple production applications into ServiceNow's big data environment. Perspectium successfully replicated data from 10 production instances of ServiceNow into Hadoop and SAP/HANA databases, enabling data analysis by various departments. The ServiceNow BI team experienced prompt turnaround of analytics requests, benefiting from Perspectium's user-friendly configuration. The success of the integration led to the development of additional integrations, enhancing the CRM solution's capabilities and supporting ServiceNow's customer growth.

In a world where data integration and optimized workflows are essential, Perspectium emerges as a trusted provider. It is a leading choice for organizations seeking seamless integration solutions for their ServiceNow environments.