PlayerSoft Technologies
Delivering Game-changing Software for Casinos

Traditionally not so data-driven, Casino operations are now taking a novel approach to be a true game-changer. At this most interesting and pivotal time, modernizing Casino operations, in ways that resonate with every type of customer brings tremendous revenue opportunities for Casinos operators. So what has changed is the penetration of analytical technologies which is the channel to maximize gambling profits.

Tony de Leon, CEO, PlayerSoft Technologies, with over 20 years of experience in the gaming arena, decided to be the game-changer by offering software products for the casino industry. “We at PlayerSoft, make technology for the casino industry to promote enhanced customer service, efficiency, and ease of use. This leads to increased revenue,” says Leon.

The company’s products are the outcome of years of firsthand experience dealing with software and technology products previously offered in the casino industry. Seeing an opportunity to fulfill what other vendors cannot, PlayerSoft has contributed a number of products which are easy to implement. The suite of solutions includes Mobile Enrollment, Group Manager, Touch point Kiosk and more. Mobile Enrollment enables casinos to sign up guests on the floor. Compatible with Apple iPhone and iPod, this product conducts automatic age verification based on state issued ID. The product also captures cell phone e-mail and photos of every player, while their PIN numbers can be set and reset with this product. In addition, integration with all major player tracking systems can be facilitated.

PlayerSoft’s GroupManager provides a complete overview of groups and bus tours. It allows to create groups immediately upon arrival and issue players pre-defined offer packages, enroll in their respective clubs, track all play associated with the group, and tie it back to specific charters, groups or events. In addition, this product tracks all associated plays, offers issuance, redemptions, group costs and commissions, and gives a comprehensive view of all group activity in one application platform.

We at PlayerSoft, make technology for the casino industry to promote enhanced customer service, efficiency, and ease of use

More in the platter, Playersoft also offers touchPoints kiosk which can be integrated into host player management, player tracking, POS and promotional system to bring an indulging experience casino players. The kiosk can be installed with a wide range of peripherals, including, scanners, card readers, printers and more. It creates interfaces to all major gaming systems, complies with gaming best practices that easily configure new promotions and contents and effectively engage players.

Essentially, demonstrating a keen understanding of the challenges casino operators face everywhere, the company delivers best-in-class solutions that truly work to streamline and improve operations for clients. For an instance, FireKeepers Casino, a casino bar, has nearly 3,000 slots and a huge gaming floor, and the players come in via charter bus. They wanted to ensure the new players have a quick and easy way to register and be properly incentivized to participate in their active promotions. The Group Manager system facilitated them to create groups immediately upon arrival and issued them pre-defined offer packages and enrollment in their club. It tracked all play associated with the group in real-time and tied it back to specific charters, groups or events.

To ensure the highest level of service possible, PlayerSoft gives training for all their clients. “We insist that we make routine follow ups to assess how the product is being used to ensure client gets every bit of functionality they pay for,” concludes Leon.