PM America: Next-Level Configuration Management

The configuration management landscape has seen a multitude of changes over the last two decades, particularly due to the constant technological advancements swarming through every corner of the industry. With the increasingly changing IT requirements and security standards, following relevant procedures is crucial for any company to manage their IT solutions. Presenting a unique solution in today’s market, PM America provides a full breadth of IT consulting services. “Our goal is to create a better and secure environment for our customers, which eliminates the threat of irregularities in their documentation and processes while optimizing their data infrastructure,” says Arjuna Rajaguru, CEO, PM America.

The MD-based company caters to a multitude of federal agencies, bridging the gap between the CMMI Configuration Management Process Area and their IT Security & Penetration Testing Projects. With a team of highly experienced and accredited SMEs, PM America utilizes the best industry practices to deliver unique IT security, project management, and training services. “Tools will never get the job done alone,” notes Rajaguru, as he emphasizes on the importance of knowing how to combine the processes and tools to effectively manage the development, maintenance, and build processes for a software/application, system, and project.

PM America’s Configuration Management System is built on four components: Configuration Identification, Configuration Control, Configuration Status Accounting, and Configuration verification and audit. By following that process, PM America maintains a hands-on approach with their clients. “We first understand the situation and then accordingly coordinate with our customers to help them improve the configuration management processes for their particular environment,” points out the CEO.

Moreover, to reduce risks and achieve security compliance for their agencies, PM America documents each system’s security posture in its System Security Plan (SSP) in terms of security objectives and impact levels.