HIP (Healthcare Professional Interaction Portal) is one of Polaris’ exclusive tools which allow life sciences companies to globally integrate and automate processes for managing HCP engagements and payments in a single, web-based platform. “It automates the entire process of identifying, contracting and then reporting on any type of transfer value between an HCP/O and pharmaceutical companies,” says Marc Eigner, Senior Partner and Co-Founder, Polaris. “HIP enables reviewing and assessing the risk of any type of interaction with a physician, before any collaboration takes place, including automating background screening and Fair Market Value (FMV) processes,” he adds. HIP provides easy access to vendor record, purchase order, and invoicing data. “The data can be leveraged across the organization for enhanced visibility,” says Eigner.
To support the HIP tool, Polaris also offers the STAR (Spend Tracking Analytics and Reporting) system which permits the pharmaceutical companies to meet all global aggregate spend and transparency requirements. Polaris has recently launched a new product called the ‘Third Party Due Diligence Portal’ which allows companies to do a background screening and other types of due diligence on third party that they are engaging with.
Polaris sets itself apart as an exclusive life sciences compliance consulting service provider in the ERM space. The company has a staff of compliance attorneys that track various laws and also a team of deep subject matter experts that follow all the regulations.
Working with the motto ‘accountability, no matter what’, Polaris remains committed to its clients to ensure that their projects are successful regardless of the roadblocks. Polaris follows a client focused culture with the key objectives being quality, customer satisfaction and OTOBOS (on-time/on-budget/ on-schedule). Recently, Polaris helped a medical device establishment that was spinning off from one of the top five pharmaceutical companies. The client needed risk management compliance solutions to align both their processes and technology in place within three to six months across the globe. Polaris worked with them and helped them to put their processes and SOPs in place immediately. The result was that the client had one of the only departments to meet their transition timelines and lower risks. They were able to successfully implement a diverse solution across multiple countries.
The HIP tool allows life science companies to globally integrate and automate processes for managing HCP contracts and payments in a single, web-based platform
Moving forward, Polaris is focused on developing solutions to effectively respond to the different needs of clients. The company is working on a project called “Project Evolution” which is an internal setup to ensure that the company’s solutions are more configurable and easier to implement and at lower cost. The company also has plans to set up offices in Asia and Latin America.