The company’s flagship product, PA Server Monitor helps enterprises monitor the standard ping, CPU, memory, and disk usage. It can also verify that specific events, such as backup completed or anti-virus file updates, show up in the Windows Event Log. Event Log entries can be specified by source, ID or event text. This same filtering is available for incoming SNMP Traps and Syslog events from Linux devices. When a problem is detected, PA Server Monitor can trigger various alerts including:
• Outgoing emails
• Push notifications to the iPhone (and soon Android and Windows Phone) application
• Making HTTP calls for creating tickets in a helpdesk system or Slack channel
• Writing to the Windows Event Log
• Sending an SNMP Trap
• Writing to a text file
Other checks can be performed by watching an email account for incoming messages, keeping tabs on web server SSL certificate expiration, web page content and load time, and file and directory changes, including for CIFS shares as are often used in manufacturing facilities. “Customers tell us PA Server Monitor is easy to configure, yet still flexible as you can get down to individual thresholds, alert recipients, and even poll-cycles,” says Nebeker.
Power Admin has been creating robust monitoring solutions for its clients since its inception. For instance, a pharmaceutical software company was facing issues in monitoring remote servers at hundreds of customer sites. Before PA Server Monitor, the client had to manually check and configure ad-hoc alerts to manage the servers. Now with the help of the Satellite Monitoring Engine, the client has been able to deploy monitoring functionality on one server at each remote location which then monitors everything else at that location. The monitors were configured with email alerting. Instead of having to manually manage those servers every day, the client now receives an email when there’s a problem at a particular server, reducing the effort that was previously invested in manual monitoring.
Power Admin continues to grow and innovate. Their passion for simplifying IT shows up in features like ‘Bulk Config’ which allows for easily making configuration changes in bulk. The company’s new version six will feature monitoring via server groups and monitor templates, and updated mobile applications. “We stay up to date with the technology industry, while listening closely to customer needs,” concludes Nebeker.