Prime Service
Powering the IT Change Engine

When it comes to technology, ‘change is the only constant.’ The last few decades have shown us that companies adapting and upgrading according to the latest technological trends are the ones that are able to stay relevant amid the cut-throat competition in the business landscape. In the IT infrastructure arena, for instance, NetApp is one of the exemplary leaders and first-adapters that has constantly been blazing a trail of rapid evolution in the sector. Through the incorporation of AI and ML-driven capabilities into its cutting-edge data management solutions, NetApp is always surpassing the basic performance, availability, scalability, and agility requirements of a company’s IT infrastructure. And, while organizations all around the world are now leveraging NetApp’s solutions to supercharge their ‘IT change engine,’ Prime Service—NetApp’s service partner in Italy—is helping them drive it to the peak of its success.

Established in 1995 as a technical assistance service provider for minicomputers in Italy, Prime Service has achieved rapid growth over the last decade. The company quickly evolved into a system integrator, bolstered by its superior expertise and knowledge. Today, with the mission of supporting NetApp and its channel (distributors, resellers, and system integrators), Prime Service offers a broad portfolio of services to large enterprises and SMBs. These services range from TPM-certified maintenance to CDP-certified professional services and managed services, augmented by its advanced skills in assessments, migrations, storage grid, MetroCluster configuration, SnapCenter, also in customized environments.

“Our service offerings include the assessment and analysis of the infrastructure, its design and implementation, and migrations between technologies,” says Edoardo Rossi, co-owner and sales head at Prime Service. The company specializes in the integration and maintenance of NetApp’s robust portfolio, including hybrid cloud storage suites, latest LAN solutions, and hyperconverged infrastructures (HCI). With its specific knowledge and experience in the IT infrastructure landscape, Prime Service helps its clients choose and integrate the most practical NetApp solutions.

As per Rossi, one of the most important trends in the information and communications technology (ICT) right now is big data. As a result, it is becoming crucial for companies to shift their focus toward the integration of robust, AI-based data management, storage, and analytical capabilities to reap the benefits of big data. Alongside this, it is equally becoming essential to protect such business-critical data with reliable disaster recovery and business continuity solutions.

Our service offerings include the assessment and analysis of the infrastructure, its design and implementation, and migrations between technologies

“And, we are here to precisely assist organizations down this path of transformation,” affirms Rossi.

He also sheds light on how Prime Service is shoring its capabilities during the current pandemic crisis. At a time when organizations are setting up remote workforce programs and enabling their employees to operate from their homes, Prime Service is helping companies revamp their IT infrastructures to expedite this urgent need. The company’s cost-effective and efficient managed services, combined with NetApp’s HCI solution, is empowering clients to facilitate a seamless convergence of servers, storages, and switches. The consultant engineers of Prime Service are also designing hybrid cloud integrations and augmenting the security and performance of their departments to better adapt to the changing IT landscape. With this approach, Prime Service is ensuring seamless performance upgrades, cost optimization, management simplification, and system compatibility for its clients.

Soaring higher with such enhancements, Prime Service is now fast expanding its services throughout Italy and beyond. Additionally, the company is developing collaborative relationships with other IT companies in the region to augment its service offerings. Rossi believes that NetApp will play a crucial role in expanding the next generation of IT infrastructures, especially for hybrid clouds. Staying at the cusp of such emerging trends and NetApp’s robust solutions, Prime Service will help organizations harness their power and reach the peak of innovation. “Prime Service and NetApp is the perfect blend for clients seeking to implement and manage an innovative IT infrastructure in this digital information era,” concludes Rossi.