Quality Network Solutions: Near Real-Time Support for Teachers

With rapid technological advancements in the education sector, schools are adopting mobility and increasing their investments in hardware and infrastructure while inspiring teachers to better utilize technology in classrooms. But often, the school districts are failing to make the best use of their technology investments because of technical complexities. “Our mission is to give the teachers near real-time support so that when a problem arises, it is addressed immediately,” begins Mel Workman, President, Quality Network Solutions. When a good friend of Workman, a teacher by profession, discussed about the technology problems he was facing, Workman realized that schools were not effectively utilizing technology to improve the education sector. This spurred the creation of Quality Network Solutions; “We do our best to help teachers utilize the latest trends in the K12 space,” asserts Workman.

With over 20 years of experience in the field, the firm provides a vast array of services—ranging from consulting and onsite services to remote support and project management. As controlling what students are doing on mobile devices within the campus poses as a big issue, “We implement mobile device management software to track and maintain control over students’ mobile devices,” states Workman. Alongside, the company also undertakes a detailed analysis of clients’ hardware infrastructure, computers, and servers and puts together a plan to replace and upgrade anything that is unreliable. For schools that do not have the budget, “We provide zero percent financing for over three to four years,” says Workman. The firm re-works and re-engineers customers’ servers and network to achieve standardization across school districts. “We make everything identical and have a standardized process so that it is easier for the staff to manage schools,” remarks Workman.