ConfigSnapshot – A Perfect Companion for the Oracle E-Business
Suite Rookery Software has been providing automatic documentation of setups which previously were manual, often taking weeks for people to execute, and also were never guaranteed to be accurate. By developing ConfigSnapshot, which is a comprehensive and flexible configuration management software product for the Oracle E-Business Suite, the firm has been enabling organizations of all sizes to successfully execute configuration management and governance, risk and control with reduced time and risk and helping lower implementation, support and upgrade costs. The ability of the product to accurately compare those setups across different instances further reduces the efforts required. Facilitating organizations to focus more on designing their solution rather than the mechanics of building it has been one of the product’s major benefits.
In the words of Andy Harriss, Director, Rookery Software, “Over the years we have developed more and more features including patch impact analysis, customization identification, upgrade impact analysis and segregation of duties reporting. We now position ourselves more as lifecycle management as we can assist at every stage of application lifecycle whether implementing, supporting, upgrading or enhancing”, adds Andy.
Rookery Software’s ConfigSnapshot provides coverage for over 130 E-Business Suite modules and technical areas out of the box, with people often running their first reports within 30 minutes of downloading the software. In addition to managing configured setups it is possible to have planned setups even before deployment, enabling customers to review their position in terms of implementing new systems or extending their existing ones. Organizations upgrading the Oracle E-Business Suite from 11i to Release 12 often have customized the applications and face a huge problem identifying these customizations accurately and managing them. ConfigSnapshot is able automatically detect these customizations, both database and file system, and can then analyze the impact of the upgrade right down to the code level, thus enabling customers to have a register of what their customizations are, and of what type, along with the necessary information to be able to remediate them to ensure they continue to operate correctly it the upgraded environment.
In the longer run, the firm is considering extending its products across other Oracle solutions, such as Fusion and JD Edwards. As well as hundreds of end user organizations who use the product worldwide across 30 different countries Rookery Software works with approximately 50 implementers and system integrators who use the software as part of their methodologies to deliver the best results for their customers . As an insight to the firm’s work culture, Andy says, “We try to ensure our customers are able to engage directly with us and speak to consistent contacts, not only to provide a better support service but also to better understand what challenges our customers are facing in managing their systems and how we might be able to extend ConfigSnapshot’s capabilities to help them meet these challenges”. This philosophy is one reason why Rookery Software is often praised for the level and speed at which they service their customers.