ShiftX
Effortless Scheduling To Improve Work Lives

The number of shift workers laboring around the clock to fuel the buoyant U.S economy continues to grow. Given the odd and longer hours that shift workers work, which are mostly beyond traditional business hours, automatically raises the question as to how much feasibility they have while choosing their shifts. The Economic Policy Institute found that 17 percent of workers have unstable schedules, which disrupts family life, education efforts, and other endeavors. At the same time, managing the schedules of hourly employees and making sure that the business stays in compliance with labor laws often turns out to be a cumbersome work for the managers or administrators in charge. Such a scenario calls for a simple yet effective scheduling process that not only reduces the burden from managers but also simultaneously helps workers to work in their shift of choice. Against this backdrop, ShiftX offers a game-changing value proposition through its AI-powered solution that makes the task of scheduling easy, transparent, and delightful.

ShiftX saves a considerable amount of time and effort on the part of managers, making employee scheduling a hassle-free experience for managers and employees alike. As a work-life-style company, ShiftX strives to enhance the employees’ happiness quotient through its innovative solution.

To this end, Bhargavi Balusani, co-founder and COO, explains, “ShiftX offers a unique scheduling process where the control is given to the employees and automates a lot of managerial activities.” In doing so, ShiftX automates the managerial duties and comes across as a direct cost saving for the companies.

Unlike the traditional ways managers distribute schedules to employees manually or through notification alerts on their systems, ShiftX devises a perfectly curated scheduling process. The ShiftX platform, which is a cloud-based SAAS product, gives the employees the advantage to pick a shift of their choice. Time slots are distributed based on seniority. The whole system is transparent to every employee and also the admin gets to observe the entire scheduling process. ShiftX also implements a vacation bidding process where employees can swap vacations with each other without reaching out to the admin and with preferences based on the basis of seniority ranks.

ShiftX offers a unique scheduling process where the control is given to the employees and automates a lot of managerial activities

Among their suite of products, Bhargavi mentions openline shift distribution that smartly automates the task of filling available shifts when employees go on vacation. ShiftX’s solution perfectly stitches the shifts with employees whose preferences match. Besides automating openshifts distribution, ShiftX’s shift swapping product allows employees to exchange shifts as needed. This helps reduce absences and improve employee satisfaction. The manager sets the rules for the swapping process, like overtime restrictions, and the system does all the work. They can observe ongoing activities and get involved on exception basis as needed.

One of the biggest perks of using ShiftX platform is the accessibility it brings to employees. To this, Bhargavi adds, “We have deployed the platform in the cloud and made it compatible with platforms like AWS, IBM, and the Microsoft Cloud.” ShiftX provides seamless integrations to HR and payroll systems, with the added benefit of customizable rules.

To better highlight the unique value proposition of ShiftX, the case study of an airline company is the perfect example. Before ShiftX came onboard, the client resorted to the age-old way of printing out schedules and calling employees to pick their shift of choice. But with ShiftX’s automated solution, even employees who are not available to pick their shifts can assign a buddy to pick the shift or delegate somebody else to do the scheduling on their behalf.

Having established a competitive position in the airlines industry, ShiftX plans to foray into the hospitality and retail verticals. The company is also envisioning spreading and strengthening its market reach beyond the U.S.