Surgery Exchange: Automating the Implant Bill-Only Case Process Flow

Have you ever thought of the complexities associated with an implant bill-only case from the time it is scheduled until all related clinical and business elements are complete? The impact of rising product costs, declining reimbursements, and the extensive and repetitive manual processes can no longer be sustainable as they directly affect a hospital’s bottom line. Lack of availability of real-time accurate case level data leaves hospital unable to react immediately. This situation could leave an impact on clinicians as well. Implants are not one-size-fits- all and are generally not owned by the hospital. Planning an implant surgery involves several internal and external stakeholders that must work in coordination before, during, and after surgery to ensure patient safety and clinical success. Orthopedic, spinal, cardiovascular, and breast implant surgeries typically involve many parts whose size can be accurately determined only when the procedure has already begun. If the surgeon is to find out that a required item was unavailable, unsterilized, or had expired, they would have a potential disaster on their hands. To avoid such situations and to ensure that implant surgeries proceed on schedule, a chain of communication between the hospital and vendor organizations is required, hospital vendor agreements are enforced throughout, and accurate case usage is captured and made available in a timely manner for a hassle-free reimbursement.

This is precisely what Surgery Exchange brings to the table. In an ambitious bid to proactively automate the current intensive and duplicative manual processes lacking visibility and compliance with hospital rules, policies, and vendor agreements, Surgery Exchange was founded to assist supply chain, clinicians, and hospital support teams in being more efficient. In doing so, the company ensures a smooth process that provides visibility and real-time, accurate, case-level data throughout for all service lines, system-wide. “Our technology automates and optimizes the highly manual implant bill-only procurement and management process, which enables healthcare providers to oversee and control these procedures by increasing visibility into the supply chain,” states Amin Rahme, President and CEO of Surgery Exchange. This first of its kind comprehensive end- to-end provider solution brings together the various stakeholders including hospital clinicians, staff, management, manufacturers, sales representatives into a steady communication chain.