The RockWood Group, INC.
Delivering Value from IT Investments

Information Technology (IT) is closing the gap between buyers and sellers. As businesses expand across geographical borders, perhaps the only way to stay competitive is to adopt the latest IT tools and optimize their function. For some industries, like healthcare, the life or death nature of the industry contributes to the slow adoption of new IT—particularly ERP solutions.

Another increasingly significant hurdle is the growing regulations with regard to privacy and data security. With such critical challenges in play, upgrading their ERPs is an uphill task for many organizations, something that The RockWood Group Inc., (RWG), service-disabled, veteran-owned, economically-disadvantaged, woman-owned IT strategy, and management consulting firm, lends their expertise in. The company uses their experience in IT, to help organizations leverage ERP solutions to drive business value. "We bring to the table seasoned resources and knowledge in ERP solutions and change management. With that, we help organizations to adopt technology faster and drive business value," says Helen V Thompson, founder, and CEO, RWG.

We bring to the table seasoned resources and knowledge in ERP solutions and change management. With that, we help organizations to adopt technology faster and drive business value

The biggest challenge for many organizations is understanding the ERP solution. Many companies make a huge investment in new ERP solutions and fail to leverage the platform to drive workflow improvements, cost reduction and other enhancement opportunities. According to Thompson, healthcare organizations' senior leadership are not always made aware of how the ERP solution could be leveraged to improve the company's business operations. The RockWood Group brings a practical approach to ERP consultation, which is patient-focused, unbiased, and direct. The company offers clear and honest choices based on real-world experience as business executives. By employing a team of skilled technicians, RWG implements a full range of business management capabilities in ERP systems. The team is highly qualified in installing and configuring ERP solutions of any kind; from accounting to human resources.

By working with the client, RWG seeks to understand their key requirements, gathers information on improvable performance, and presents potential solutions. As every choice the client makes impacts the business directly, the company presents all the available options and growth opportunities. After working with the ERP solution supplier, RWG helps the client understand the impact of their choices and walks them through the contracting to system delivery and implementation. "We are acutely aware of the client's competing demands and balance it by helping them implement a unique ERP solution," says Thompson. As healthcare companies can no longer afford reworks, RWG tries to implement every system in the best way possible.

Thompson recalls an instance when they helped a client with ERP implementation. The client struggled with organization silos and wanted a solution that could unify their various departments. The RockWood Group successfully implemented an ERP system that enabled the client to make collective decisions on various aspects. Moreover, the company brought the organization's governance framework down to the level of roles, responsibilities, reporting lines, and communications to bridge the gap between various departments. Additionally, they established matrices that allowed the client to measure the success and value received from the implementation.

RWG works in various business settings such as government, military, private and public, human resources, finance, payroll, purchasing, and more. With their services, the company plans to become a strategic partner to its clients by helping them drive value from IT investments.