For professional service firms, manufacturers, and other businesses, TimeLinx PSM extends Sage CRM throughout the entire customer and project life cycle, beginning with marketing campaigns into sales opportunities and quoting, delivery of services, customer service and/or technical support, and with optional integration connectors, into an ERP system for billing and more. Uniquely, TimeLinx includes a “Revenue Optimization Engine” that automatically calculates revenues and costs for all time entries using more than two dozen factors, simplifying billing and job costing while maximizing the revenue yield obtained for complex price contracts. TimeLinx PSM provides complete project management functions with time and expense capture to proactively manage projects, tasks, staff resources, costs, profits, and much more. “The entire organization – from sales to senior management – gains permission-based access and visibility to comprehensive data, eliminating information silos between departments, providing increased efficiencies and profitability,” states Mark Engelberg, Founder and CEO.
“With our customizable business intelligence dashboards, decisionmakers can reference many segments of data; for example, they can compare project “forecast to actual” in real time, using the opportunity data combined with project data. As projects and work records reside within a single database, complex reporting and real-time analysis becomes easier than ever,” says Engelberg.
Many Sage ERP and CRM clients have project management and field service teams, but Sage solutions do not include PSM features, and that’s where we are different,” says Jeffrey Gregorec, Executive Vice President & General Manager of TimeLinx
Such has been the prowess that TimeLinx has illustrated over the years. “We strive to be the best company in the PSM industry to work for, the best company in the PSM industry to partner with, and the best company to buy from,” said Gregorec. In fact, one of its newest clients, an upper mid-market company headquartered in the UK with regional offices in the U.S. and Central Europe, selected TimeLinx specifically because of this mindset. The TimeLinx PSM solution is a multilanguage, multi-currency solution supporting clients across North America, the Caribbean and Central America, the UK, the MiddleEast, and South Africa. The company’s most recent accomplishment was having TimeLinx PSM selected by Sage and added to their Global Marketplace. This recognition acknowledges how TimeLinx extends the core functionality of Sage’s ERP & CRM Solutions into service organizations.
In the near term, the future of TimeLinx will greatly expand upon the upcoming release of its new agnostic/multi-platform version of TimeLinx PSM that will standalone yet integrate with most mid-market ERP or CRM solutions.