Turning Point Technology Services
Driving Measurable Business Outcomes through IT Transformation

Transforming an IT infrastructure is often easier said than done; organizations need to weight out their operational requirements against varied business objectives to achieve optimal and efficient results. At this juncture, partnering with an industry leader that specializes in such transformations assures companies a degree of certainty in accomplishing the said business goals, primarily owing to the amount of experience such a partner would likely possess in the enterprise arena. A noteworthy example of such a partner is Turning Point Technology Services - a multi-annual ‘DELL partner of the year’ awardee from Western Canada. Turning Point has mastered the art of IT transformations through its diversified skill sets in IT architecture, data center planning, cloud infrastructure, virtualization, security, analytics, and more.

“Turning Point stringently maps client requirements, commands an extensive understanding of vendor solutions, and delivers business benefits on every IT deployment,” affirms Lee Harvey, CEO, Turning Point. He goes on to state that solution and service partners in this arena traditionally juggle between multiple vendors and hence do not have a thorough understanding of the technologies they sell. Customers, too, end up purchasing a plethora of such standalone, expensive products that neither offer the required interoperability nor can solve the environmental complexities or risks as these companies begin to scale. Furthermore, these firms often lack the awareness to run the solutions effectively enough to exude maximum business benefits.

Turning Point, on the other hand, enjoys the distinction of delivering stringent outcome-based services and solutions for over 200 clients across some of the most complex work environments such as retail, energy, medical, and more. The secret to garnering such a broad clientele lies in the company’s high-level delivery methodology that mitigates all the aforementioned industrial hurdles efficiently. The exclusive partnership with DELL EMC assists Turning Point in resolving issues that arise at different stages of an IT transformation venture, helping clients visualize their technological infrastructure and overcome business hindrances. The company’s world-class demonstration center can assess, validate, simulate performance, and map measurable business outcomes of the technology it sells to clients.

Turning Point stringently maps client requirements, commands an extensive understanding of vendor solutions, and deliversbusiness benefits on every IT deployment

Therefore, once objectives of a customer are mapped after initial deliberations and analytical trials, Turning Point’s team can easily zero in on the ideal strategy—the customized solution, cost analysis, measurable objectives, and final implementation plan–to solve diverse enterprise needs. Post-implementation, comprehensive support is rendered with periodic visits to analyze potential risks or even improve performance in the face of changing business environments.

“It’s all about streamlining clients’ business environment complexities and transforming them into profit centers. If our technology was intended to enhance revenue, we ensure that our team comes back to validate whether the money was spent wisely by our clients,” adds Harvey. For instance, Turning Point was approached by a renowned medical research institute that suffered from aging infrastructure, lack of IT planning, and sporadic spending. What they required, having partnered with multiple organizations for their research needs, was a shared service model that could be flexible enough to support future growth requirements. Irrespective of the associated complexities, Turning Point orchestrated the precise implementation blueprint, chartered the cost model based on the budget and required outcomes, and addressed the potential risks for the client, thereby demonstrating its capability to suffice multiple IT needs.

Upholding such a problem-solving mindset, Turning Point stands resilient during this hour of crisis—when businesses worldwide are functioning remotely—continuing to deliver seamless IT environments to support its clients. The firm focuses on helping clients to remain agile with transformative mobile solutions, disaster recovery, and business continuity services. Riding on this wave, Turning Point aims to fast track geographical expansion in the coming months.