VZOR: A Unified Platform that Offers 360° View of Businesses

Marcelo Ravilet, CEO
In an era defined by uncertainty and constant unforeseen changes, businesses witness new challenges every day, making it crucial for them to adopt advanced technology solutions and process automation to keep any business risks and threats at bay. This need led to the inception of VZOR, a company that extends the support every organization requires to monitor business continuity. VZOR adopts an innovative and disruptive approach to address its clients’ requirements concerning implementing management solutions, controlling, and monitoring technological services.

Chile-based VZOR offers a robust VZOR Suite 360°, which comprises a series of modules and functionalities that provide essential support for tasks associated with technological management and business activity monitoring. The solution allows businesses to obtain operational, tactical, and strategic data from different data sources to get a more comprehensive view of business operations. VZOR Suite 360° centralizes all the control and monitoring solutions in one platform, making it convenient to monitor business operations.

VZOR employs various integration mechanisms, including API, SQL, and Files, to create a monitoring framework that captures and unifies data in a differentiated manner. It offers a robust and agile way to obtain valuable information for making decisions promptly in the face of potential events or incidents that affect the routine operations in an organization.VZOR’s solution boasts the functionalities that help detect and forecast anomalies based on the analysis carried out. “This is achieved by incorporating robust mathematical and AI models that allow responsible teams to take advantage of potential drops or intermittent services. This translates into a real understanding of the technological operations and how anomalies can become active and potentially dangerous incidents for the proper functioning of the company,” adds Ravilet.

The ability to obtain visibility into any uncalled-for incidents that can affect an organization’s operations has earned VZOR the trust of a vast client base.

To dig deeper into how beneficial the VZOR solution can be for businesses, its CCO, Nelson Avilés, narrates how they assisted Gustavo Fricke Hospital in acquiring a complete view of their operations.
Nelson Avilés, CCO
VZOR partnered with the client to execute personalized infrastructure monitoring of 138 devices, starting with essential monitoring of the health status of different components such as CPU, RAM, and HDD usage, up to specific monitoring of the other processes that make it possible for the client’s services to run appropriately. In this case, VZOR Suite 360° proved critical in ensuring complete visibility of the elements that make up the daily operation, the automation of level 1 of support, and the automated calculation of the SLAs of the services. The solution also ensured that the different alerts in case of any incidents that could interrupt their services were raised on time, which allowed the hospital to go from essential infrastructure monitoring to 360° view of its operations.

VZOR Suite 360° centralizes all the control and monitoring solutions in one platform, making it convenient to monitor business operations.

Due to such functionalities and outcomes, the VZOR solution has been of great significance for leading businesses across geographies over the years. The VZOR team accredits its consistent success to the support from its partners, including MS, GTD, Adexus, Deloitte, IBM, and K&T, who have assisted VZOR in the commercial process over the years.

VZOR has laid out a robust roadmap for its evolution and growth to further amplify its solution’s capabilities. The company works relentlessly along that path to introduce a new version of VZOR Suite 360° with more functionalities. Additionally, it even envisions exploring new products associated with its existing suite to venture into the areas of cybersecurity, telework monitoring, and others. VZOR has set its eyes on Peru, Colombia, Central America, Mexico, and Brazil, apart from the US concerning geographical expansion.


Providencia, Chile

Marcelo Ravilet, CEO and Nelson Avilés, CCO

Offers VZOR Suite 360° that allows to monitor, analyze and automate reports, alarms, and escalations while providing a 360° view of the business