WennSoft
Field Service that Connects Business to the End

Now-a-days, companies demand field service software which connects business end-to-end. When a company has different field activities, it is difficult to oversee all the proceedings. They often use multiple software products to solve individual requirements, which will end up in more complexities. What organizations require is one solution for numerous field services and WennSoft provides that one solution.

Headquartered in New Berlin, WI, WennSoft delivers a modern field service solution that streamlines operations like sales, accounting, and field activities. The company’s solution supports customers with insights to do work more practically, productively, and profitably. With WennSoft’s field service software, way of assigning work orders are enhanced; field service calls are created, scheduled, executed, and invoiced in the field, while reducing the operating cost. “WennSoft offers innovative field service solutions for companies that focus on management, installation, service, and maintenance of assets,” says John Jazwiec, WennSoft, CEO.

WennSoft Signature is designed to deliver a complete field service solution. Built on Microsoft Dynamics GP, it offers a complete financial management solution to manage the business effectively. It also provides various other services like maintenance and repair, field mobility, and project management along with business insights.

With industry-leading field service applications that are built right into Microsoft products, we have been able to help customers get the full business value from their technology platform

Additional to Signature, WennSoft presents field service solutions for mobile users—Signature MobileTech. The mobile service has features of refrigerant tracking, service call equipment history, technician activities, and customer details and also tracks expenses and billable time. The service saves time and improves reporting. MobileTech 2013 is currently available for Windows, iOS, and Android operating systems. “WennSoft’s mobile solution offers a unique store-and-forward technology that allows work captured by field technicians to be saved, and then sent back to the office once they’re back in Wi-Fi or cellular range,” remarks Jazwiec.

In addition, WennSoft Evolution created in Microsoft Dynamic CRM provides an enhanced solution for both field service management and customer service management. It provides sales and service teams a single customer profile for full visibility into customer and work order information.

Like many companies, Kinsley Power Systems, one of WennSoft’s clients, had more than one product or service on offer. The company needed a software that can monitor the sales, rent, and service of emergency backup power generators from Kinsley. WennSoft’s Signature provided Kinsley with service management, equipment management, and labor control. “By having WennSoft in one database environment, and one application environment, we reduced the redundancy of having to maintain multiple systems,” said Nate Olin, Director of IT, Kinsley Power Systems. Before using WennSoft’s MobileTech 2013 all of the Kinsley’s work orders were performed on paper. Field technicians often went in and out of office to take orders. Now MobileTech connects the field service technicians with the back office and is able to handle service calls efficiently. The services’ basic Microsoft Dynamics software helps the Kingsley’s easy to adapt and use it efficiently to run the business.

“For 20 years, we have been committed to building solutions that meet the highest standards for Microsoft partner solutions. With industry-leading field service applications that are built right into Microsoft products, we have been able to help customers get the full business value from their technology platform,” concludes Jazwiec.