Workpath
Taking In-Home Healthcare to the Next Level

Clinical statistics reveal that about 70 percent of medical decisions are contingent upon a patient’s laboratory results. This drives home the notion that blood and specimen collection are critical when it comes to treatment planning and clinical decision-making, even in today’s era of telemedicine and virtual consultations. However, patients often find it inconvenient and time-consuming to visit labs for blood work, especially in the wake of the pandemic. The future of digital health will rely heavily on inhome services, and the need for a framework to address this key issue is imminent. Solving for this piece of the digital health journey is Workpath, with their healthcare specialist network and streamlined technology platform that powers on-demand in-home healthcare services across the U.S.

“We are delivering care to the home, meeting patients where they are, and offering a more convenient healthcare experience,” says Eddie Peloke, CEO of Workpath. In an era where anything and everything is getting delivered to your doorstep, having glaring limitations within healthcare services, access, and convenience for patients is what motivated Workpath to seize this opportunity to solve this problem. Workpath’s robust platform allays problems related to laboratory and clinical visits such as delayed responses, misinformation, and miscommunications between healthcare specialists and patients. Patients, especially those who have travel limitations, can now access healthcare services without the need to pay a visit to a medical facility or institution.

Workpath’s offering is built on its vast and deep network of healthcare specialists, which allows their customers — digital health companies, laboratories, clinical trial providers, and healthcare systems — to easily dispatch phlebotomists and nurses to a patient’s home. Workpath’s platform handles all the processes systematically, particularly the scheduling and dispatching of healthcare specialists, and delivers a better and more seamless experience for customers and patients.

“We had approximately 150,000 appointments completed through our platform last year alone,” says Peloke. Workpath runs on a payper- appointment basis, with the workflow beginning as soon as the customer enters the patient’s relevant information onto the platform.

The request automatically triggers Workpath to reach out to the patient for a convenient time to schedule a visit. Subsequently, based on the type of services requested, credentials, location, and availability, the platform assigns the appropriate specialist to the patient. To make the process more efficient, Workpath offers a robust application for the healthcare providers where specialists can be contacted and check in with their appointment availability. Once matched, the healthcare specialist can then access the available patient’s information on the platform, including all the instructions regarding the protocols and treatment processes, and directions to the patient’s home. After the healthcare specialist is dispatched, the whole process, including the specimen shipment, will be reported to the patient and the customer through notification and tracking alerts.

Workpath’s expansive specialist network covers over 80 percent of patients in the U.S. Among the company’s many customer segments, clinical trial providers benefit greatly from their services. As clinical trials are limited to a specific facility or a health system, they require the participants to reach the facility for blood sampling. However, with Workpath’s platform making it possible to collect samples and specimens from all across the country, clinical trial providers have the ability to drastically increase their participant pool with a more diverse population, garner more accurate and representative trial outcomes.

We are taking care to the home, meeting patients where they are, and offering a more convenient healthcare experience

Workpath serves many healthcare use-cases with blood and specimen collection, including meaningful case studies for cancer patients, fertility patients, and older populations. Spurred by its success with phlebotomy and vaccines, the company plans to expand its services to nursing assistance and eventually to mobile imaging and mobile ultrasound. While continuing to actively collaborate with large health systems, Peloke shares his plan to expand the services provided on Workpath’s platform and make healthcare more comfortable at home.