XDimensional Technologies: Solutions that Drive Effective Outcomes

The frustration associated with insurance processing is second to none. From the lengthy experience of getting a claim filed, to the slow underwriting process, to the lack of data and analytics being used to personalize the customer experience; the insurance industry is ripe for disruption. Diverse solutions for the various facets of insurance can make collaboration with the consumer or the outside retail agent exceedingly tricky for the stakeholders. Different solutions integrated into one platform is the way out of this quandary. There is an upsurge of solution providers, big and small, who provide such a solution, but one name that stands out is XDimensional Technologies, with their secure, scalable and highly evolved platform that empowers and connects insurance agents, brokers, wholesalers, MGAs/MGUs, carriers and policyholders.

XDimensional’s Nexsure agency management platform is not a point solution; rather it is a platform, spanning functionality across the spectrum of insurance processing. With advanced CRM capabilities, the platform allows for the automated communication for a policy sold, cancelled at mid-term or an upcoming policy renewal, to the right people; the insured customers or the contacts--a game changer. Even submission management, rating, and policy-issuance are part of the platform for wholesalers, MGAs and carriers.

What sets the solution a league apart from its contemporaries is a unique synergy of modern technology and innovation. And, often, the latter is enabled by the former. Nexsure’s exclusive “email integration” feature is one of a myriad of examples. By utilizing the solution, an agency’s manual effort is considerably reduced, as the incoming emails from a carrier partner, a retail agency, or an insured client contact, are efficiently tracked by the system. This important communication is visible, irrespective of the file (client or carrier) being worked upon. “That aspect of email sounds like I am describing alchemy here, but it works incredibly well,” extols Robert Juracka, EVP of Business Development at XDimensional Technologies.

From a security standpoint, the platform supports multi-factor authentication, database encryption, IP filtering, and provides exceptional visibility (via multiple reports and dashboard views) of system access and events for auditing.