XTIVIA
Creating Success Stories with Microsoft

Business today is undergoing a seismic shift in how to operate and deliver greater value to customers. The phrase ‘digital transformation’ has been coined to describe this shift. Organizations must deliver a stellar customer experience, and provide powerful technology-based capabilities to their employees, to remain competitive in their market. Concurrently, companies need to leverage existing IT investments for maximum return on previous expenditures. Microsoft’s cloud-first, mobile-first strategy is leading the trend as a powerhouse enabler of digital transformation, democratizing access to technological innovation. The Microsoft Dynamics 365 solution is designed to help customers effectively run their businesses using cloud capabilities.

However, given the breadth of the Dynamics 365 platform, small- or medium-sized enterprises (SME) might not require the plethora of features available in the suite. Lack of expertise on the platform also makes custom configuration tough for these SMEs. Enter XTIVIA, a Microsoft Tier 1 cloud solutions provider that offers technical implementation and integration services to help companies drive innovation using Microsoft technologies tailored to their unique business requirements. “We are committed to aligning Microsoft’s products, from Dynamics 365 to Azure, with our clients’ needs,” says Bernard Mustafa, Senior VP & General Manager of XTIVIA.

XTIVIA differentiates in the Microsoft landscape due to their deep in-house expertise, ability to understand the client’s existing challenges and clarity in guiding toward the right Microsoft solution(s) for customer business targets. XTIVIA leverages Microsoft’s Dynamics 365 cloud suite to identify and deliver cogent solutions, as well as swift integration of applications, for clients ranging from Fortune 1000 companies to startups. “Dynamics 365, for instance, consists of various integrated modules like ERP, CRM, and HRIS designed for various business operations. We bring extensive Microsoft expertise to help clients make the most of their IT resources,” says Mustafa.

XTIVIA streamlines the deployment process, creates customized integrations between legacy tech and new Microsoft solutions, and helps customers access their data real-time through visually-engaging dashboards. Within the context of Microsoft’s Power BI and Dynamics 365, XTIVIA focuses on empowering clients with leading-edge capabilities to build an efficient user interface (UI) that crystallizes workflows, integrates analytics and supports informed decision-making through understandable reports. These tools help companies collaborate better and scale faster. Additionally, XTIVIA helps clients explore Azure server and cloud capabilities to accelerate their growth.

As an implementation highlight, a rapidly growing environmental remediation and compliance company serving the U.S. Federal Government had outgrown their ERP system. They were using disparate systems with Excel spreadsheets and needed a fully integrated and scalable financial and project management solution. After comprehending the client’s business requirements, XTIVIA implemented Microsoft Dynamics NAV with Power BI. The result for accounting and contracts was a quicker month-end close with user-friendly, streamlined processes and workflows. Project managers now have on-demand visibility into project indicators while company leadership has easily accessible financial and project reports with executive-level dashboards. In another instance, a credit card company was facing lag time in executing transactions. XTIVIA was able to diagnose congestion of the client’s SQL Server environment quickly and implemented Microsoft’s data management solution to increase their performance speed.

XTIVIA is a comprehensive technology partner, helping companies across verticals to embrace and be empowered by digital transformation. With Microsoft shifting to new technologies like artificial intelligence (AI) and machine learning, XTIVIA aims to steer their clients toward increasingly significant opportunities. “AI is the key element that will help companies solve many business problems, and we are excited about the new possibilities that it brings to Microsoft Dynamics,” concludes Mustafa.