"The CIO must be able to sell his or her vision but that vision must align with the organization’s vision, the state and federal vision that is being placed upon us through Meaningful Use"

JIM HAUENSTEIN
CIO
Enloe Medical Center

Jim being CIO is responsible for Information Service consisting of 46 FTE’s including telecommunications. He has led the implementation of VMware Server and Desktop Virtualization including badge reader authentication and Single Sign-on for the clinicians to access their patients in Meditech, ChartMaxx and PACS.
Jim has over 30+ years of experience in the health care segment.

Challenges in technology to meet enterprise needs in 2013 and expectations.

When technology is introduced to the general public and when clinicians want to use it in a Healthcare setting, the challenge is that it is not designed to work in that environment because of the lack of security that is not built within the devices.

The State and Federal regulations around securityand the encryption of data that
are requiring Healthcare Organization to comply with and yet we are still working with the technology hardware and software vendor to design better products that address security and encryption.

Expectations for 2013:

1) I would expect a true collaboration between Healthcare hardware/software vendors and end users of their technology products.

2) I see more vendors’ in 2013 employing clinicians to help develop their technology

My roles and responsibilities as a CIO

I always considered myself as a visionary until the day Meaningful Use Stage 1 was introduced and then I really understood what it takes to be a true visionary. The reason I say is, to be successful today CIO’s cannot continue to do business as usual. Changing the paradigm, Enloe’s Advance Clinical Group resides in Nursing Administration and not in Information Services.They take control of their advance clinical application and are totally responsible for the success or failure of them. What we have found is that the advance clinical applications that we implement are readily accepted by their users because it is designed, implemented and supported by the Advance Clinical Group.

The areas in business environment where solutions do not yet exist or not up to the mark, and which if existed, would've made job easier.

Healthcare, as the advancement in technology becomes available within the enterprise, cool functions and features are introduced to the care provider, will the technology have security and work on the network? In addition will the latest technology comply with HIPPA and PHI standards?

Technology Trends Impacting Enterprise BusinessEnvironment

A device that is not too small and not too large and a case that goes with it, that a healthcare provider can carry as they do rounds on their patients. Smart Neuro Database’s in
healthcare that continue to learn as the patient demographics, treatments and results are entered into knowledge based systems like pneumonia, for clinicians use in treating patients with pneumonia.

Lessons I learned as a CIO that can help you

I have learned over the 30+ years as a CIO that our world is all about change and that means that the CIO need to have a mind-set that he/she is a change agent and as a change agent they need to be open minded to suggestions and must be able to think outside the box to deliver change. The CIO must be able to sell his or her vision but that vision must align with the organization’s vision, the state and federal vision that are being placed upon us through Meaningful Use. The CIO is a facilitator of change and they need to sell that change through-out the organization and outside organizations such as Health Information Exchange (HIE).

The CIO needs to be seen as a Leader within the organization and build a strong partnership with his or her customers at all levels of the organization.