Kay M Hix-VP/ CIO-Carilion Clinic
Kay M Hix

Kay M Hix

"From an IT savvy person, the job now demands one to be the "know all" person who not only manages the IT piece but also manages the business side of things"

Kay M Hix
VP/ CIO
Carilion Clinic

Kay is currently working as CIO/ VP for Technology Services Group for Carilion Clinic which encompasses 8 hospitals and 235 Ambulatory Sites which include satellite offices and hospital based practices. She accomplishes of Full implementation of Epic EMR for eight hospitals and 235 ambulatory sites. This includes OpTime, Radiant, Cupid and Stork.

Challenges in technology to meet enterprise needs in 2013 and expectations

Big data and the balance of regulatory demands such as Stage 2 Meaningful Use, HIE Requirements and ICD10 which balancing and moving forward with ACO initiatives.

The areas in business environment where solutions do not yet exist or not up to the mark, and which if existed, would've made job easier

Mobile device management that has the proper balance between security, confidentiality and stewardship. Enterprise Data Warehousing-Presentation tools that are seemless and more importantly do not put the end users in a position to learn yet another application.

Manner in which data is used to head off problems and complications before they
From a continuity of care perspective, we are starting to use data to help drive decisions on Population Health and truly being able to partner with our communitities and our patients
to enable responsible and accountability for their health and well being.

Thoughts on how IT strategic planning supports organization-wide efforts to improve quality, efficiency and cut costs in the Healthcare sector

Telemedicine, mobile health, population health and looking at our cost of doing business differently are a few area's of concentration.

Technology trends impacting enterprise business Environment

Mobile Health space, telemedicine and care coordination.

My roles and responsibilities as a CIO

More stratagic and less operational.

Lessons learned and advice for fellow CIOs

Spending time with your users, participating in 5 years plans