Acumatica: Vanguards Of Innovation In Cloud ERP

Jon Roskill, CEO Digital disruption is happening to organizations large and small, regardless of industry, and yet, the path to complete digitalization is often far less clear cut for small and mid-scale organizations. Their fundamental challenge is not only the scarcity of right-sized and right-priced technology offerings in the market, but also their ability to adopt and incorporate new solutions into their current IT environments. While big companies have dedicated teams to assist in their digital transformation, mid-tier organizations function on tighter budgets and are often restricted by legacy applications and products at the very core of their businesses.

“The road to complete digital transformation starts with a modern system at the heart of a business, and this is exactly what we bring to the table,” says Jon Roskill, CEO of Acumatica, a Cloud ERP company. “We believe that business management applications should align to your business processes. You shouldn’t have to fit your business workflows around the limitations of legacy software.”

"The road to complete digital transformation starts with a modern system at the heart of that process, and this is exactly what we bring to the table"

Through Open APIs and cloud-to-cloud integrations, Acumatica pulls together all the isolated applications and systems of a customer’s organization into a single symphonic system or “single version of the truth.” This central source of information significantly reduces silos within the organization and fosters increased efficiency, better informed decisions, and overall company growth. Acumatica also offers consumption-based licensing to its customers. This model readily adapts to customer needs, allowing them to pay only for the resources they are using within the cloud-- some may process a few orders per day while others do more than a million orders per week. Summarizing the success of Acumatica’s customer-centric business model, Roskill says, “Our customers who started with Acumatica with $20 million in revenue, are hitting $120 million in the second year with a prospective growth of $400 million the next year.”
The Genesis

Acumatica was founded in 2008, during an exciting time of technological evolution as cloud computing, iPhones, and HTML5 were reshaping the market. Acumatica’s inception was fuelled by the idea of cloud-based ERP applications that could shift the value proposition for mid-level organizations. The founders of Acumatica created a cloud ERP software with HTML5 web interface and SOAP web services, providing the company with a solid base on which to build future technology —a clean and elegant architecture right from the ground up. “We shipped the first version of the product in late 2010,” says Roskill. “Ever since then we have been developing new versions of the product and releasing two editions annually.”

We are immensely excited to see what the next-generation technology is going to allow us to do for our mid-sized customers

Though a relatively young company in the ERP space, Acumatica has, over the course of a decade, continually enhanced its features and developed exciting new capabilities. Recently, the company released its 2018 R1 edition, with a wide range of new functionalities across all major modules of the product offering. 2018 R1 edition complies with the new accounting standards of ASC 606 and is designed to manage both recurring revenue and deferred revenue in the financial part of ERP systems. The product’s distribution module has been optimized so customers can directly integrate their ERP systems with Amazon and eBay marketplaces. Additionally, it offers customers a choice of whether to have support be fulfilled by Amazon or the merchant. As an inside feature, the product also has its own CRM system that utilizes the same central database as the rest of the system, a truly unique feature that eliminates the need for double and even triple entries so typical with standalone CRM offerings.

The Business Edge

Acumatica’s platform itself has also been gaining tremendous traction in both technical and commercial markets. Elaborating on the platform’s market appeal, Roskill points out that there are more than a half dozen regional OEMs around the world who white-label the Acumatica product for their own ERP offering.
He then shares the success story of Florida-based, xByte Technologies, a fast-growing computer and network product distributor that manufactures custom servers and racks. After running Acumatica for a year, the company today brings exceptional custom configuration capabilities in delivering server products to its customers. In a similar story, Global Light Media, a Los Angeles-based company that manages multi-million dollars worth of advertising inventory, was able to dynamically match, price, and merge the data within the Acumatica financial solutions.

According to Roskill, Acumatica’s knowledge base and the dexterity to deliver on the exact needs of the customer is highly attributed to the workforce at Acumatica. Roskill states, “Unlike other firms that have a dominant focus on sales and marketing, more than 73 percent of the company’s workforce consists of innovators and technologists who specialize in engineering and research and development.” Since the company’s sales and distribution operations are entirely carried out by their channel distributors, the primary focus of the company revolves around product development, integration, and innovation. “We have a unique blend of people who live and breathe technology and are equally excited to figure out how their technology can be applied to solve customer problems.” Growing tremendously on the technological front, Acumatica’s developers have been paramount in driving innovation in the field of ERP. Acumatica is accredited as the developer of the world’s first mobile ERP solution and also became the first platform to integrate ERP with Amazon Alexa. “Acumatica presently is a fully featured product set, albeit, with time we will continue to add bells and whistles to it,” remarks Roskill.

With a highly customer-centric model, Acumatica has developed a proven approach to modernizing its customer’s business. Operating with a vast network of channel partners, the company helps its customers get in touch with the right partners and the combined expertise can reliably guide them through their transformational journey, all at an affordable price point. Going forward, Acumatica plans to explore AI and machine learning. The company is also investing in driving innovation in natural language user interface that will enable the customers to talk with their ERP product. Given the platform’s rich integration capabilities, Acumatica’s innovative team will be integrating IoT and blockchain technologies to further add value to the mid-market ERP space. “Looking at the present cloud-enabled businesses going after amazing scenarios, we are immensely excited to see what the next-generation technology is going to allow us to do for our mid-sized customers,” ends the CEO.

Acumatica News

Trend Micro Research Uncovers the Business Infrastructure Of Cybercrime

DALLAS - Trend Micro Incorporated (TYO: 4704; TSE: 4704), a global leader in cybersecurity solutions, today released new insights analyzing the market for underground hosting services and detailing how and where cybercriminals rent the infrastructure that hosts their business. This first report of a planned three-part series details the market for buying and selling these services, which are the backbone of every other aspect of the cybercriminal business model, whether that includes sending spam, communicating with a command and control server, or offering a help desk for ransomware.

Over the past five years, increased use and abuse of compromised assets has formed a whole new market. There are varied types of underground hosting and associated services used by cybercriminals to operate their businesses, including bulletproof hosting, virtual private networks (VPNs), anonymizers, and Distributed Denial of Service (DDoS) protection. Such services could variously be used to protect availability, maintain anonymity, disrupt forensics, obfuscate physical location, and enable IP spoofing, among other things.

For over a decade, Trend Micro Research has dug into how cybercriminals think, as opposed to focusing only on what they do, which is critical when it comes to protecting against them, said Robert McArdle, director of forward-looking threat research at Trend Micro. Today we release the first of a three-part in-depth series on how these criminals approach their infrastructure needs, and the markets that exist for such commodities. We hope that providing law enforcement and other stakeholders with a go-to resource on this topic will help to further our collective mission of making the digital world a safer place.

Cybercrime is a highly professional industry, with sales and advertisements leveraging legitimate marketing techniques and platforms, all driven by cost to some extent. For example, one advertisement was found for dedicated, compromised servers based in the US starting at just $3, rising to $6 with guaranteed availability for 12 hours. Although many of these services are traded on underground forums, some of which are invite-only, others are clearly advertised and sold via legitimate social media and messaging platforms such as Twitter, VK and Telegram.

In fact, the line between criminality and legitimate business behavior is increasingly difficult to discern. Some hosting providers have a legitimate clientele and advertise openly on the internet but may have resellers that sell exclusively to the criminal underground “ either with or without the company's knowledge.

In the case of bulletproof hosters, which are more definitively linked to cybercrime, they are generally regular hosting providers trying to diversify their business to cater to the needs of specific customers. For a premium price, theyre prepared to push to the absolute limit of what the law allows and prosecutes in their local jurisdiction.

Understanding where and how these services are sold, and consequently impacting the cost of these sales, is arguably our best strategy to help make a lasting and repeatable dent in the cybercriminal underground market. Parts two and three of the series will further investigate the types of underground services and infrastructure offered, and the operational security and motivations of the actors who sell such services.

Acumatica Launches Commerce Point of Sale Solution Acumatica POS

BELLEVUE, Wash. - Acumatica, the world's fastest-growing cloud ERP company, today announced the release of its Commerce Point of Sale solution for retail businesses. Now customers can manage a complete omni-channel experience involving online sales, over the counter retail sales, and traditional phone sales without the expense and complexity of third-party integrations. Retail workstations are centrally managed so everything from sales prices to software updates can be accomplished without onsite staff.

"The landscape of retail is changing," said Doug Johnson, VP of Product Management at Acumatica. "Retailers need a complete solution with single stream fulfilment, so their customers have a superior experience buying online and picking up from a store, placing special orders over-the-counter for delivery, or returning online purchases at a retail location."

Acumatica is the first ERP company to deliver a fully native solution that provides retailers with real-time inventory availability, multiple locations, and back end warehouse management with barcode scanning for businesses seeking a consistent customer experience throughout their omni-channel sales.

Acumatica Commerce Point of Sale capability highlights include:

• Real-time inventory across all locations and sales channels

• Retail oriented screens with quick touch key shortcuts for streamlined over the counter transaction processing

• Easy handling of returns and credits at register or customer service counters

• Advanced payment handling capabilities including cash, credit card, mixed payments, and layaway partial payments

• Hardware Integration with credit card terminals, barcode scanners, receipt printers, scales, cash drawers, and other POS equipment

• Unique permissions for register clerks, customer service counters, managers, and owners

• Advanced pricing and promotions engine

• Business oriented features including customer specific pricing, buying history, and on-account payments

As part of a fully integrated ERP solution, Acumatica POS delivers:

• Advanced inventory management including label printing, barcode scanning, and replenishment algorithms to ensure that retail stores are automatically stocked to appropriate levels

• Customer management including sales reports, opportunity tracking, user-defined real-time alerts, and service excellence with integrated support cases and automated reminders

Customers can purchase Acumatica POS for multiple stores and locations, with multiple registers/workstations available within each store. This facilitates a tailored deployment for large retail operations or warehouse-oriented business.

The Acumatica Point of Sale solution includes the modern and intuitive Acumatica user experience to make it easier for end-users to do their best work, as well as enabling the organization to tailor the solution to meet its unique business needs. By providing a superior, streamlined experience with a fresh, modern design, Acumatica Cloud ERP delivers award-winning usability unrivaled in the industry.

Acumatica Cloud ERP Launches Aggressive UK Expansion

London, UK - Acumatica, the worlds fastest-growing cloud ERP company, today announced a significant increase in the investment and focus of its award-winning business management solution in the UK. Ranked highest in usability and customer satisfaction, Acumatica Cloud ERP is the leading alternative to legacy ERP solutions and Oracle/NetSuite. Now available in a UK datacenter, Acumatica Cloud ERP is prepared to meet the rising demand for its industry-specific products.

There is strong interest in ERP delivered over the cloud in the UK, said Jon Roskill, CEO, Acumatica, and the market is very fragmented, with a large variety of legacy ERP vendors. The demand from prospective customers and partners for a cloud-based Acumatica product was quite clear, even overwhelming.

As an ERP provider that is committed to selling solutions though a channel of high-quality and well trained Value Added Reseller (VAR) partners, Acumatica is pleased to announce the addition of Pinnacle to its partner network. Pinnacle is a proven, successful UK VAR partner with more than 25 years of market experience, over 100 employees, and more than 1,000 customers throughout the UK and Ireland. Pinnacle consultants have the industry knowledge and expertise required to provide customers with the most up to date solutions, ensuring maximum return on investment, regardless of size of business or industry sector.

We recognized several years ago that Acumatica was developing a flexible and innovative platform, but they were mainly focused on North America, said James Spencer, managing director of Pinnacle. Since the acquisition by EQT last August, we now see much broader investment and dedication to the UK. We attended the annual Acumatica Summit in Las Vegas in January and were really impressed with the comprehensiveness of the Acumatica solution and their customer-friendly culture. Pinnacle is very proud to be a part of the Acumatica channel in the UK.


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Jon Roskill, CEO

Enables mid-tier organizations with cloud ERP and digital transformation strategies

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