AURO – powered by Webonise
Holistic Automation Services Under One Roof

Modern business automation transcends conventional boundaries where the focus was limited to either consulting or delivery. Today, robotic process automation (RPA) encompasses the art of striking a balance between the two to facilitate a wholesome experience. At the forefront of this transformation is AURO – powered by Webonise.

The parent company, Webonise, is a veteran with over a decade of expertise in developing custom web and mobile applications, artificial intelligence, business intelligence, and data science.

AURO – powered by Webonise, was founded in 2016 by Neha Sharma and Mazhar Khan, combining Webonise’s infrastructure with their knowledge of RPA, artificial intelligence, and machine learning. Leveraging their vast industry experience, AURO was designed to address the gap between automation consultation and implementation.

“Often, consultancy companies perform tedious exercises that are time-consuming and budget-heavy. This makes it challenging during the implementation stages to find the best-suited solution,” says Mazhar Khan, co-founder and VP of technology consulting at AURO – powered by Webonise. “Our approach is to find the balance between both and provide a wholesome automation experience with all services under one roof.”

Powered by in-house consulting and delivery teams, AURO engages with clients to understand their motivation and objective behind automation and collaborates to ensure the solution aligns with their strategic goals, justifying the return on investment. The company goes a step further by speaking with C-suite executives to identify their overall challenges as an organization. It identifies their vision and recommends how automation can accelerate their journey toward various goals, like customer satisfaction, cost optimization, audit transparency, and an increase in revenue.

Once the goals are established, a plan is devised. Its set frameworks help clients understand the step-by-step process that translates the goals into individual actions for different departments to meet their objectives. The team then implements an opportunity assessment framework to identify the individual processes that can contribute to the project. Through its qualifying mechanism, the best-suited processes for automation are determined. A business case and ROI study are presented for client approval before implementation.

Implementation is overseen by its in-house team, certified in leading automation platforms like Blue Prism and Automation Anywhere. It educates clients on the different solutions and guides them in selecting the most fitting automation products.

Ongoing support services guarantee successful implementation, all within a one stop solution.

Its comprehensive approach was best highlighted when a Fortune 50 FMCG company seeking comprehensive process optimization approached AURO. Through meticulous design and process optimizations, it identified and implemented intelligent automation technology and tools tailored to both current and future business needs. The outcomes were remarkable, encompassing error elimination in critical invoicing processes for government clients, accelerated payment cycles, expeditious creation and acknowledgment of delivery schedules, and heightened vendor satisfaction.

A key differentiator at AURO is its extensive experience establishing robotic process automation centers of excellence (COE). In addition to implementation and support, it specializes in setting up global COEs—a startup within the organization serving as the hub for the entire automation lifecycle. It guides, coaches, and mentors personnel within the firm, preparing them for process identification, prioritization, and implementation. These COEs are beneficial for companies that aim to run their entire RPA operations in-house. Be it a hybrid model or complete implementation of RPA, the company caters to diverse organizational preferences.

Our approach is to find the balance between both and provide a wholesome automation experience with all services under one roof

“We enable organizations to deliver successful automation programs with an operating model that delivers value, enables scaling and tracks the return on investment. Maximizing comprehensive adoption of end-to-end automation strategies to help achieve business goals is our key focus,” says Neha Sharma, co-founder at AURO – powered by Webonise.

Demonstrating commitment to customer satisfaction, the company also helps clients identify whether they want to implement the processes within a certain department or across multiple ones. It boosts employee morale by automating all the repetitive, mundane, rules-based processes. The company’s meticulous approach enables them to achieve improved customer and employee experience.

Guiding organizations with holistic solutions that go beyond the conventional realms of efficiency and cost-effectiveness, AURO propels them toward broader visions and strategic objectives.