AW Global
Transforming Latin American Enterprises through Microsoft Innovation

Organizations across Latin America are at a crossroads. Many struggle with fragmented processes, outdated systems, and underutilized technology. Teams face delays, errors, and inefficiencies that slow decision-making and hinder growth.

AW Global exists to change that reality.

With a blend of technical depth, strategic business insight, and pioneering work in AI, Copilot, and Microsoft Business Applications, the company transforms technology from a burden into a catalyst for sustainable progress.

“We begin by understanding the business’s objectives, workflows, and people before designing solutions that make a measurable difference. This principle guides every project, ensuring solutions fit seamlessly into client operations,” says Alejandra Oniszczuk, Board Director at AW Global. “We are business-first, then technology.”

Strategy, Solutions and Talent under One Umbrella

AW Global’s strength lies in its three business units, each addressing a different dimension of transformation while working in harmony.

The first unit, AW, focuses on reimagining business processes through Microsoft solutions. Its philosophy is to understand the business first, then apply technology. Beyond implementation, the team uses diagnostics, envisioning, and process redesign to deliver solutions that drive measurable impact.

The second unit, Globalix 365, extends AW Global’s intellectual property to the broader Microsoft partner ecosystem. As the first ISV in Latin America to offer official Business Central localization for more than fourteen countries, Globalix 365 empowers partners through licensing, training, and technical guidance. Its reseller model allows other partners to deliver faster, more reliable implementations that comply with regional regulations.

The third unit, Artiatec, ensures clients have access to the right talent. By placing highly trained Microsoft professionals, whether individuals or entire teams, into client and partner projects, it solves one of the region’s biggest bottlenecks: scarce expertise.

Together, these three units enable AW Global to deliver strategy-led consulting, proven IP, and reliable talent under one umbrella.

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The integration of Microsoft’s platforms gives AW Global’s work its edge. Dynamics 365 manages finance, sales, and operations. Power Platform accelerates automation and app development. Azure provides scalability, security, and resilience. Copilot revolutionizes work by automating repetitive tasks, summarizing information, suggesting actions, and enabling natural language interactions.

This unified ecosystem allows AW Global to design solutions that solve today’s challenges and evolve with client needs.

A Recognized Pioneer in Latin America

AW Global has carved out a distinctive place in Microsoft’s regional growth story. Microsoft adopted its proprietary framework, Localis 365, as the foundation for native localization functionality, a milestone no other regional player can claim.

Our clients don’t see us as a vendor. They see us as a strategic partner. That’s why we’ve built such enduring relationships

The company was also among the first to apply Copilot and AI to enterprise transformation in Latin America. Its conversational agents, smart automations, and personalized copilots enable organizations to move toward becoming autonomous enterprises.

This emphasis on applied innovation sets AW Global apart from generic implementers and embeds it deeply within Microsoft’s strategy for the region.

Results That Speak for Themselves

These capabilities translate into measurable outcomes. AW Global has built a growing library of conversational agents that streamline finance, HR, sales, and operations tasks such as time tracking, bank reconciliation, order processing, employee onboarding, vacation management, and inventory inquiries. Integrated into Microsoft Teams, they provide AI-driven assistance within the daily flow of work, boosting adoption and efficiency without requiring employees to learn new systems.

In one landmark project, the government of a significant South American capital turned to AW Global to modernize traffic management. Using Dynamics 365, Power Platform, and Copilot, AW Global integrated seven internal platforms, automated traffic control, and optimized vehicle routing with AI. Conversational copilots enabled natural language queries, improving transparency, resource allocation, and response times in a complex, multi-stakeholder environment.

Another example is Scania, where AW Global led a multicountry deployment of Dynamics 365 Finance and Supply Chain across five American countries. The initiative centralized processes, ensured regulatory compliance, and standardized workflows within a single cloud platform. AW Global’s localization expertise was critical, and the model now serves as a blueprint for future rollouts across the region.

Solving Latin America’s Digital Transformation Challenges

Latin America is one of the most complex business environments in the world. Fiscal, accounting, and tax regulations vary widely across countries, making ERP deployments particularly challenging.

AW Global addresses this with its localization solution, which enables unified configuration for more than fourteen countries through a single interface. This reduces implementation, training, and support timelines while ensuring compliance and scalability.

However, localization is only part of the story. AW Global approaches transformation with a methodology rooted in reverse engineering: start with business needs, then move to technology. This ensures organizations don’t just adopt Microsoft tools; it reimagines processes to unlock efficiency, agility, and long-term value.

Over eighty percent of AW Global’s clients maintain long-term partnerships, citing its business-first approach, consultative engagement, and collaborative mindset. Referrals remain a key driver of growth, reflecting the trust earned over years of delivery.

“Our clients don’t see us as a vendor. They see us as a strategic partner,” says Oniszczuk. “That’s why we’ve built such enduring relationships.”

People and Purpose at the Core

While technology is the enabler, people remain at the center of AW Global’s philosophy. The company invests heavily in training, mentorship, and talent development. In 2025, it was recognized as the number one Great Place to Work in Argentina, a milestone that reflects its culture of trust, inclusion, innovation, and shared purpose.

Beyond its internal culture, AW Global is committed to social impact. It actively participates in public-private collaborations, supports female technology leadership, and drives initiatives to strengthen the digital ecosystem in Latin America. For AW Global, business success and social progress go hand in hand.

AW Global has emerged as a catalyst for clarity, agility, and sustainable growth in a region defined by complexity. By combining strategy, proven IP, and skilled talent, the company enables leaders to implement solutions that work today and adapt for tomorrow.

“Outstanding client results begin with a motivated, engaged team,” says Oniszczuk. “Our purpose is to transform organizations through technology while building a stronger, more inclusive digital ecosystem for the region.”