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Brady Helkenn, PrincipalBH Tech Connection (BHTC), a dedicated managed IT services provider, is on a mission to make consistent IT support accessible to small organizations. It designed its offerings specifically to provide solopreneurs and small businesses with the dedicated support they require in their day-to-day IT operations.
“Our offerings are designed to grow and scale with our clients, rather than them needing to find and use new tools,” says Brady Helkenn, principal of BH Tech Connection.
Cutting-Edge Tools for Foundational Security
As small businesses expand and hire new team members, many use their personal devices for work. Others use company-issued systems or virtual setups. BHTC’s offerings encompass the entire spectrum of devices to ensure client data remains safe and accessible, regardless of where their team members are located.
BHTC covers the foundation of IT infrastructure for the many small businesses that overlook regular system maintenance, and lack consistent antivirus protection and reliable backup tools that are essential for maintaining data security and integrity.
Recognizing this crucial need for standardization, it introduces cloud-based, remotely-managed tools, bringing in the expertise and resources necessary to ensure efficient computer maintenance, improved performance, and enhanced productivity.
Before implementing measures to manage every aspect of clients’ IT infrastructure, BHTC meticulously onboards them to ascertain their diverse needs. It then provides access to corporate-grade technology, like its antivirus tool with advanced features that include anti-ransomware capabilities and rollback functionality.
BHTC leverages comprehensive dashboards to organize clients into logical groups, allowing for effective management of their IT infrastructure. It maximizes the advantages of behavioral analysis, group learning, and herd immunity within its security solutions. As the number of clients utilizing its tool grows, the system’s overall effectiveness and intelligence increase, benefiting all users.
While working with small organizations that often operate with flat hierarchies and place a strong emphasis on trust between their small teams, BHTC carefully selects tools by evaluating their impact on business productivity. It avoids tools that impose unnecessary administrative locks on computers or restrict access for key personnel.
BHTC continually assesses the effectiveness of its tools and frequently reevaluates its options. This proactive approach helps it keep pace with the latest advancements and seamlessly transition clients to better solutions when necessary. It recently migrated from NordVPN to NordLayer, a product offering enhanced features at a lower price. This change was implemented without prompting from clients, further demonstrating its dedication to providing the best services available.
Supporting Business Expansion with Elevated Experiences
When small businesses expand their teams and add new computers, BHTC effortlessly accommodates the growth by extending its services. Its streamlined system simplifies the process, alleviating concerns about finding and utilizing new tools as businesses evolve.
An instance best exemplifying its capability to scale is when it assisted a sole-proprietor law firm in a high growth phase of business. The client made the decision during the pandemic to expand to a team of seven. BHTC stepped up to support their growth by onboarding each employee and setting them up with the same set of tools the client was using. It handled the entire process without distracting the business owner from growing the business.
Our offerings are designed to grow and scale with our clients, rather than them needing to find and use new tools
Above all, BHTC places an unwavering focus on customer service. It emphasizes the importance of effective communication and timely responses, easing client concerns with prompt updates and meaningful interactions from its personable and friendly staff.
As part of its commitment to exceptional customer care, all staff members undergo a masterclass during the onboarding process. This customer service boot camp breaks down the stereotypes associated with typical IT service companies, prioritizing quick response times, proactive communication, and closure of support tickets.
BHTC’s flexible billing structure also reflects its attention to customer service. It aligns with the decision-making process of small businesses. This protects them against downtime, data loss, and cybersecurity incidents, and helps them focus more on running their business instead of monthly bills.
Known for its proactive security measures, scalability, and outstanding customer service, that all work to strengthen the foundation of IT infrastructure, BH Tech Connection is a trusted managed services provider that small businesses can rely on to meet their niche IT support needs.
BH Tech Connection Renews Membership with the MSPAA, Continuing Commitment to Small Business IT Support
Friday, April 19, 2024
BH Tech Connection, the go-to destination for cutting-edge managed IT services and IT support.
CEOSAN FRANCISCO, CA, USA-- BH Tech Connection, the go-to destination for cutting-edge managed IT services and IT support, is thrilled to announce the renewal of their membership with the Managed Service Providers Association of America (MSPAA). This renewal signals BH Tech Connection's unwavering commitment to revolutionizing the way small businesses harness technology.
"We are ecstatic to extend our partnership with MSPAA," exclaimed Brady Helkenn the visionary Jedi Master of BH Tech Connection. "IT services are a must-have for most small businesses, and we're excited to be a trusted partner of MSPAA and to reach more of the underserved market: business owners with 10 or fewer staff tend to "‘fall through the cracks" ’ of larger MSPs. The MSPAA is a fantastic way to help reach these owners and establish trust. "
BH Tech Connection specializes in delivering dynamic IT Risk Assessments and equipping businesses with the right fit IT infrastructure to align perfectly with each client's unique business vision and budget. This meticulous approach empowers businesses to navigate the complexities of IT with peace of mind and confidence.
Catering to a diverse clientele that includes boutique consulting firms, forward-thinking accounting firms, dynamic law practices, and a myriad of other small businesses, BH Tech Connection remains steadfast in its mission to be the catalyst for technological innovation and success.
To give back to the MSP community, BH Tech Connection has a free guide on how to keep your business safe from hackers. Check it out here: IT Best Practices Guides (bhtechconnection.com)
About BH Tech Connection: BH Tech Connection provides managed IT services and IT support options to individuals and businesses with 10 computers or fewer. They serve freelancers, solopreneurs, established small businesses, and start-ups. Their clients also include small, boutique consulting firms, accounting firms, and law firms. Take their free IT Risk Assessment and get a step-by-step IT Action Plan customized for your business and budget, this itemized list will set you up with the necessary IT infrastructure to keep your business safe and secure.
BH Tech Connection Renews Membership with the MSPAA, Continuing Commitment to Small Business IT Support
Monday, April 22, 2024
BH Tech Connection, the go-to destination for cutting-edge managed IT services and IT support.
SAN FRANCISCO, CA, USA, -- BH Tech Connection, the go-to destination for cutting-edge managed IT services and IT support, is thrilled to announce the renewal of their membership with the Managed Service Providers Association of America (MSPAA). This renewal signals BH Tech Connection's unwavering commitment to revolutionizing the way small businesses harness technology.
"We are ecstatic to extend our partnership with MSPAA," exclaimed Brady Helkenn the visionary Jedi Master of BH Tech Connection. "IT services are a must-have for most small businesses, and we're excited to be a trusted partner of MSPAA and to reach more of the underserved market: business owners with 10 or fewer staff tend to "‘fall through the cracks" ’ of larger MSPs. The MSPAA is a fantastic way to help reach these owners and establish trust. "
BH Tech Connection specializes in delivering dynamic IT Risk Assessments and equipping businesses with the right fit IT infrastructure to align perfectly with each client's unique business vision and budget. This meticulous approach empowers businesses to navigate the complexities of IT with peace of mind and confidence.
Catering to a diverse clientele that includes boutique consulting firms, forward-thinking accounting firms, dynamic law practices, and a myriad of other small businesses, BH Tech Connection remains steadfast in its mission to be the catalyst for technological innovation and success.
To give back to the MSP community, BH Tech Connection has a free guide on how to keep your business safe from hackers. Check it out here: IT Best Practices Guides (bhtechconnection.com)
About BH Tech Connection: BH Tech Connection provides managed IT services and IT support options to individuals and businesses with 10 computers or fewer. They serve freelancers, solopreneurs, established small businesses, and start-ups. Their clients also include small, boutique consulting firms, accounting firms, and law firms. Take their free IT Risk Assessment and get a step-by-step IT Action Plan customized for your business and budget, this itemized list will set you up with the necessary IT infrastructure to keep your business safe and secure.
Company
BH Tech Connection
Management
Brady Helkenn, Principal
Description
BH Tech Connection helps small-sized organizations with ten computers or less navigate the complex IT security landscape with its top-notch managed security services. It ensures solopreneurs and small businesses have access to the same high-quality managed IT services that larger enterprises enjoy.
