BP3 has been recognized by CIOReview Magazine as the recipient of “Top 20 Robotics Solution Companies - 2018,” based on our proprietary methodology, reflecting its position in the industry. This profile has been developed by the CIOReview research and editorial team based on insights from an interview with Lance Gibbs, Founder & Chairman.

BP3
Redefining Businesses with Robotics

Lance Gibbs, Founder & Chairman

The influx of the digitalization in enterprises has transformed organizational operations and their performance in game-changing ways. It’s evident that digital transformation is here to stay and has already become an imperative for companies to stay ahead of the competition curve. An evangelist for business process improvement, Lance Gibbs, who is the founder and chairman of BP3, is well aware of the nitty-gritty of digital operations and transformation and underscores an important aspect—the correlation between employee experience and customer experience across the various touchpoints. As companies roll out innovative technologies to end customers, he adds, they must also focus on revamping the legacy systems for better employee experience. Gibbs points out that the perfect symmetry between the two is crucial for an effective digital transformation. For achieving that, underpinning all the pieces of the digital strategy and transformation is robotics. Gibbs observers, “Agility is what businesses are striving for, and robotics could provide that.” Leveraging Robotic Process Automation, BP3 is enabling the customer experience through digital business operations. Connecting the golden triangle of businesses—people, processes, and technologies, BP3 excels in delivering transformative solutions to organizations that improve their overall performance.

BP3’s core competency lies in providing flexibility and decreasing the time to value for companies. The RPA technology that BP3 provides plays an integral role in significant cost-cutting and saves considerable time consumed in mundane repeatable tasks. Gibbs, with his decades of experience in the IT landscape, has realized that these tasks are major dissatisfiers for employees that eventually reflect in the customer experience. RPA aptly fits the bill here by automating the low-value tasks, which drastically improves the customer experience and saves employees enough time to focus on value-added work. “With a background in process-centric consultancy, the adoption of robotics, for us, has come organically whereby we focus on processes holistically,” says Gibbs.

Agility is what businesses are striving for, and robotics could provide that

To begin with, BP3 engages in identifying the repeatable non-complex or dynamic tasks that client’s employees are saddled with. Not to mention, these tasks often incur huge costs on companies that they could have otherwise invested in innovation. “RPA provides them a way to curtail cost and be much more agile to the needs of the business and their customers as a whole, integrating and connecting system to system and humans to systems,” explains Gibbs. Emphasizing people and processes primarily and taking employee experience into account, BP3 leverages RPA to bridge the gap between the digital customer experience and legacy back-office work.

Illustrating the efficacy of BP3’s RPA solution, Gibbs shares an account of BP3’s contribution to a financial institution. The client was overwhelmed with a huge number of requests from customers through voicemails, emails, and also postal mails. The financial institution was in dire need of a solution that could efficiently categorize the requests depending on factors like the type and the channel and also determine who in the organization needed to respond to them. Using intelligent robotics, BP3 was able to consume all the data that was coming through, implement sentiment analysis to identify the kind of the requests, and then automatically orchestrate the work movement to the right person at the right time. This reduced the time to respond to a great extent, eliminated work stagnation, and mitigated manual errors. As a first project, BP3 helped the client achieve an ROI of 300 percent in just a few months.

For the forthcoming years, BP3 will continue assisting their clients in delivering enhanced customer and employee experience. The company also plans to delve into a broader market space, bringing their innovation and solutions to not only enterprise-level organizations but also smaller players in the market.

BP3

Bp3 Expands Its Ecosystem Capability By Acquiring Outsystems Partner Darwinlabs, A Leader In The Low-Code No-Code Market

Wednesday, February 21, 2024

AUSTIN, TEXAS, USA,-- BP3 Global, a leader in process-driven AI and business solutions, announced today the acquisition of darwinLabs, a provider of mission-critical applications and a leading OutSystems partner based in Lisbon, Portugal.

This acquisition empowers BP3 to address the full spectrum of end-to-end business process transformation while expanding BP3’s geographic reach.

darwinLabs is internationally recognized for its expertise in OutSystems, the most powerful low-code no-code platform and application development platform. darwinLabs’ expertise spans financial services and real estate verticals.

Pedro Santos, CEO of darwinLabs, comments: “Joining BP3 allows us to provide additional value to our existing customer base and enable us to reach new customers with a faster way to build Enterprise software. BP3 and darwinLabs are highly complementary, and I'm excited about what we'll be able to build together.”

BP3’s existing Consulting, Design, Artificial Intelligence, Process Orchestration, Application Modernization, and Workload Automation offerings will bring additional depth to darwinLabs’ offerings.

BP3 CEO Scott Francis further comments: “We are excited to welcome darwinLabs into the BP3 family. At BP3 we believe that if you want to transform your business, you have to transform your processes into software. darwinLabs is in the business of building software that matters for their clients - and that is a perfect fit with what we aspire to do for our clients.”

This transaction represents BP3’s ninth strategic acquisition and third since Horizon Capital’s investment in November 2021, representing a continuation of BP3’s strategy to provide the full range of services to clients who seek to build business operating systems that live up to their brand promise.

The synergies between BP3 and darwinLabs will enable clients of both firms access to an expanded range of capabilities and software partnerships.

Scott Francis noted that “by combining darwinLabs and BP3, we’re creating an incredible opportunity to increase the impact we can make on behalf of our clients.

Ash Mittel, Managing Director of Novistra Capital, advised darwinLabs on the combination.

Bp3 Global Inc. Was Once Again Recognised By Camunda As A Leading Light In The Process Orchestration Environment

Tuesday, April 30, 2024

BP3 GLOBAL ONCE AGAIN RECOGNISED BY CAMUNDA, WAS AWARDED REGIONAL PARTNER OF THE YEAR FOR EMEA AND THE MUCH-COVETED PROCESS ORCHESTRATION PARTNER OF THE YEAR.

AUSTIN, TEXAS, UNITED STATES, -- Against the backdrop of the fourth annual Camunda Connect Summit in Berlin, Camunda proudly revealed the distinguished recipients of its Camunda Connect 2024 Partner Awards.

BP3 Global stands out among distinguished peers, emerging as the Global Process Orchestration Partner of the Year. BP3’s triumph is built on a relationship that spans many years, and this award is one of many that we have previously been recognized for our ongoing relationship with Camunda.

BP3’s position as a Platinum Partner resonates throughout innovation, exec alignment, sales efficacy, and integration skill set, showcasing an unwavering dedication to excellence for BP3 clients.

BP3 Global's position extends further, clinching top honours in the highly coveted EMEA Regional Partner of the Year category. Our performance in client service delivery has guided businesses towards heightened levels of process orchestration maturity and strategic automation, culminating in remarkable business value and successes.

Our dedication, expertise and relationship with Camunda has been recognised by the following awards:

2022 – Camunda Connectivity Award

2023 – Camunda Innovation Partner of the Year Award

2024 – Process Orchestration Partner of the Year Award

2024 – Regional Partner of the Year, EMEA Award

Furthermore, BP3 Global's steadfast commitment shines through in its contributions to Camunda Marketplace, where it has developed and unleashed a suite of Connectors. These invaluable assets empower teams to seamlessly scale their process orchestration endeavours, cementing BP3 Global's position as a vanguard in the realm of digital transformation.

Christiana Christenson, Global Vice President Partners at Camunda, said: “Camunda partners demonstrate an above-and-beyond commitment to sharing their expertise and resources. They enable their clients to accelerate process orchestration adoption and maturity and scale their end-to-end automation in order to meet their business and digital transformation goals. We’re proud to collaborate with all of our partners and congratulate this year’s Camunda Connect 2024 Partner Award winners for continuing to generate business value for their clients.”

David Brakoniecki, Global Head of Digital Process Automation and Low Code for BP3 emphasized the significance of the Camunda relationship: “We are committed to advancing the use of process orchestration so our clients can achieve executive alignment, scale their digital transformation efforts, and meet their business goals.” He continued, ”Because we believe that if your business matters, your process matters. Our proven track record of success in developing advanced automation programs in combination with Camunda’s innovative platform capabilities enables clients to think strategically and holistically about automation. We’re proud of our work with Camunda and grateful to be recognized as both Process Orchestration and EMEA Regional Partner of the Year.”

Top 20 Robotics Solution Companies - 2018

Company
BP3

Management
Lance Gibbs, Founder & Chairman

Description
BP3’s pre-eminent platform proves instrumental in connecting customer experience with digital business operations utilizing Robotic Process Automation (RPA)

BP3 Redefining Businesses with Robotics