Business Automation Experts
Comprehensive Risk Management for Improved Patient Safety

Managing risks in the healthcare sector is pivotal to reinforcing patient safety, protecting sensitive information, and ensuring the continuity of operations. Today, the healthcare industry is plagued by a myriad of cybersecurity-related issues, ranging from ransomware that compromises patient safety and damages brand reputation to distributed denial of service (DDoS) attacks that disrupt day-to-day operations. It’s hard to imagine anything more cynical than holding a hospital to ransom, but it is a harsh reality that healthcare providers cannot afford to ignore. For healthcare organizations that prioritize implementing effective measures to strengthen security and ensure uninterrupted treatment, Business Automation Experts (BAE) is the go-to partner offering robust risk management solutions.

BAE is a consulting firm focused on the strategic use of technology to enhance the operational efficiency of organizations while enabling them to maneuver the security pitfalls. The company caters to a wide range of healthcare organizations, including medical offices, hospitals, billing companies, and pharmaceuticals firms. Owing to the changing nature of customer requirements, BAE has evolved with time to help clients combine the benefits of collaborative system environments with effective risk management strategies. To accomplish this, BAE assesses the client’s infrastructure, determines the magnitude of their risk exposure, and educates them on the proactive steps required to protect the infrastructure effectively.

Ever since the amendments made to the Health Insurance Portability and Accountability Act (HIPAA) to strengthen information security, healthcare organizations have had to pay more attention to risk management. BAE has been up to the task of helping its clients adapt to these changes. To stay HIPAA compliant, companies now have to conduct risk management activities annually. BAE has been assisting its clients in complying with the HIPAA guidelines while ensuring that they are aligned with the latest rules to avoid legacy system debt.

“Legacy systems are an enormous burden on our clients, costing them a lot of time and money and weakening their security posture. We help clients prioritize their needs and strategically invest in technology to drive efficiency in operations and protect them from cyber security threats,” says Matt Lepkowski, CEO of Business Automation Experts.

At the core of BAE’s excellence is its relentless effort to empower clients with an advanced blend of threat defense techniques and in-depth industry experience to combat cybercrimes. BAE was quick to come to the aid of one of its clients who had received cryptic emails from Microsoft regarding unusual activity on their account, with an embedded link to monitor the suspicious activity. Within a week of receiving the email, the client’s Microsoft Azure environment was completely shut down, leading to a three-hour downtime. Two months later, the client received a $120,000 bill for Azure services used in five days.

BAE stepped in to analyze the incident and identified that somebody had exploited the client’s Microsoft account and run large virtual machines to mine bitcoins, which was a first for the company. BAE then suggested the steps to seal all security gaps and helped the client gain control of their account. Following the incident, BAE started emphasizing the importance of monitoring the cloud environment to all its clients. The company also educated clients on the need to monitor all the systems on their network to detect anomalies, secure weak points, and prevent such adverse events in the future.

We help clients prioritize their needs and strategically invest in technology to drive efficiency in operations and protect them from cyber security threats

The increasing acceptance of remote work culture in a post-pandemic world has also led to a rise in cyber security threats. Given the changing circumstances, BAE believes cloud infrastructure and risk management go hand-in-hand to ensure that healthcare organizations benefit from emerging technologies without drifting away from their core mission and increasing their risk profile. The company is focused on continuing to help its clients identify the best ways to leverage technologies that help effectively manage risks.