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Warren Perlman, CIOConsidering the firm’s humble beginnings, Ceridian’s current stature as a SaaS provider for payroll, benefits, workforce management, HR, talent and document management is credited to its proficiency in enabling a leaner and a smarter HR process value chain. “At Ceridian, we secure business growth with a highly engaged workforce using systematic, streamlined and automated HR workflow,” says Warren Perlman, CIO, Ceridian. As a single repository for HCM, Dayforce provides organizations with access to real-time workforce data and results across their schedules, employee records, and more. With one employee record, one user experience, and zero interfaces, organizations can find and hire right talent, develop future leaders, process pay, perform analytics, manage the workforce and engage all employees with transparent processes, and a digital HR experience—all in a seamless fashion.
Fostering a culture of diligence and innovation, Ceridian has transitioned from a traditional software on-premise/cloud company to a modern SaaS organization by reinventing typical payroll and bringing the diverse aspects of an HCM together with a single system of record for HR data. The real-time processing of information is enabled by Dayforce’s architecture that allows a single rules engine to power a single application generating a single dataset. With Ceridian’s DayForce HCM platform, organizations can simplify all the different components of HCM, especially payroll processing with comprehensive reporting capability, alongside staying compliant. As a small business owner, one needs to perform more than one role for his company.
At Ceridian, we secure business’s growth with a highly engaged workforce using systematic, streamlined and automated human resource workflow
Running payroll should never be a time-consuming task, but employees should be assured of being paid on a consistent basis without delays. To that end, Ceridian has built a cloud payroll solution for businesses of all sizes to process their payroll efficiently–ensuring employees are paid accurately and on time. For multi-national customers, the firm offers ConnectedPay for enabling efficient payroll provisions and labor cost analysis.
Driven by a robust customer service philosophy, Ceridian’s growth has been tremendous with over 2.3 million end-users of its HCM applications today. In the last five years, the firm has grown its customer base from 407 to over 3300 customers. In 2017, Ceridian signed new contracts with 735 clients, out of which 569 are already live with successful Dayforce implementation, on time and under budget.
One such customer was Aéropostale, a retailer of casual apparel and accessories that required a robust HCM application to address the challenges based on labor compliance, manual scheduling and attendance, and more. By deploying Ceridian’s comprehensive and intuitive Dayforce HCM platform, the client gained comprehensive functionality that covers payroll services, workforce management, and talent management, by reducing time capture errors. “With our best-in-class cloud-based HCM technology, clients can design their workforce for maximum effectiveness,” Perlman adds.
The team at Ceridian believes in product innovation and customer delight. Evidently, the company is working to bring in new modules within the HCM space guided by their vast understanding of the industry and customer needs. Ceridian promises to take its rich legacy forward in a manner conducive to client partnership, while focusing on optimizing costs and achieving superior business outcomes.
Ceridian Promotes Steve Holdridge to President, Customer and Revenue Operations
Thursday, February 16, 2023
Holdridge to Oversee One Global Team Focused on Driving Revenue and a Best-in-Class Customer Experience
TORONTO and MINNEAPOLIS, -- Ceridian announced the promotion of Steve Holdridge to President, Customer and Revenue Operations. In this new role, Holdridge will bring together the revenue and customer functions globally into one organization focused on driving revenue growth and a best-in-class customer experience with quantifiable value at every touchpoint. Holdridge’s appointment is part of Ceridian’s focus on deepening alignment and efficiencies globally to continue moving toward its goal of $2 billion in revenue by the end of 2025.
Holdridge is a seasoned leader with over 30 years of experience driving sales and customer experience teams to success throughout his career. He originally joined Ceridian in 2020 as Global Head of Services before taking on his most recent role as Chief Customer Officer in 2022. Over the course of his time at Ceridian, Holdridge has been integral to the company’s growth – supporting customers around the world in this critical era of organizational transformation by helping them derive the most value from the growing Dayforce platform. Prior to Ceridian, Holdridge held global leadership roles at leading technology firms including MicroStrategy, Infor, Oracle, and Price Waterhouse.
In his new role, Holdridge will continue reporting to Ceridian Co-CEO Leagh Turner.
“Steve is absolutely the right leader to merge these teams and help seize the amazing opportunity in front of us – ensuring our momentum continues as organizations around the world further their focus on efficient growth through globalization, while maintaining a connected, meaningful culture for their people,” said Leagh Turner, Co-CEO of Ceridian. “He has the energy, experience, and deep empathy required to help customers – existing and new – expand their understanding and investment in Dayforce to achieve their goals as well as ours.”
“The value Ceridian brings to organizations has never been more vital than in today’s increasingly dynamic and global nature of work,” said Steve Holdridge, President, Customer and Revenue Operations at Ceridian. “I’m honored to bring these teams together to expand growth globally – bringing more organizations into the Ceridian community while amplifying the return our current customers can gain from our industry-leading platform.”
Ceridian to Announce Third Quarter 2023 Financial Results on November 1
Tuesday, October 17, 2023
Toronto, ON and Minneapolis, MN,
Ceridian HCM Holding Inc. (“Ceridian”) (NYSE:CDAY) (TSX:CDAY), a global leader in human capital management (HCM) technology, announced today that it will release financial results for the third quarter ended September 30, 2023, following the close of regular market trading on Wednesday, November 1, 2023.
Ceridian will host a live webcast at 5:00 p.m. Eastern Time on November 1, 2023 to discuss the aforementioned financial results. The event can be accessed via direct registration link or through the Investor Relations section of Ceridian’s website. A recording of the event will be made available on the Investor Relations section of Ceridian’s website following the call.
Ceridian Launches Dayforce Exchange
Friday, November 03, 2023
TORONTO and MINNEAPOLIS, -- Ceridian HCM Holding Inc. (NYSE: CDAY; TSX: CDAY), a global leader in human capital management (HCM) technology, today launched Dayforce Exchange, an open and connected marketplace that extends the Dayforce experience across applications, data, content, and the workforce.
Comprised of three distinct yet unified pillars – Talent Exchange, Solution Exchange, and Partner Exchange – Dayforce Exchange extends the Dayforce platform’s unique HCM capabilities across internal and external networks, without extra navigation or login experiences. One security model, one sign-on, and the same single data model that Dayforce provides ensures reliability and compliance.
The announcement was made at INSIGHTS 2023, the company’s annual customer conference being held in Las Vegas and livestreamed online. Thousands of attendees are engaging in sessions and experiences centered on helping them drive success with “A Brand New Dayforce,” the conference's theme. At the conference, the company also announced plans to unify its brand to Dayforce, expected to become effective in January 2024.
Businesses today are struggling to blend different functionalities, solutions, and types of work smoothly and efficiently. They are also faced with an endless list of “marketplaces” that only address specific functionalities or audiences. This fragmented approach creates roadblocks, promotes data discrepancies, and prevents organizations from reaching their full potential. Organizations require a single, scalable solution that encompasses all elements of a marketplace, while providing critical data and information directly within the product experience – and Dayforce Exchange meets this need.
“Organizations recognize that work and the workplace are transforming to become more open and interconnected – and if done right, it presents a pivotal opportunity to innovate, transform, and win,” said Joe Korngiebel, Chief Product and Technology Officer, Ceridian. “Dayforce Exchange is a one-of-a-kind marketplace that unites our Dayforce customers and their employees, as well as our broader community of users, including the valuable alumni audience. And unlike other marketplaces, Dayforce Exchange serves as a one-stop shop for organizations – all directly within Dayforce.”
About Dayforce Exchange:
• Talent Exchange: Connects internal and external talent with opportunities across the entire workforce, fostering flexibility for workers and scalability for businesses. Leveraging Dayforce Career Explorer, administrators within Talent Exchange can explore the full potential of their talent pool by connecting them to projects and mentors. They can scale their organizations instantly by matching open roles to talent – sourced from third party talent pools like Ideal Talent Marketplace™, which provides access to a pre-qualified, flexible workforce. With Talent Exchange, organizations can bolster their talent pool even further by tapping into their alumni through Dayforce Alumni Network, which enables organizations to easily communicate, engage, and manage employees who have worked with them in the past.
• Solution Exchange: Tailors the Dayforce experience with access to a rich library of report templates and dashboards built by the Dayforce community, including innovative hub widgets and content, reports, and integration studio connectors. It delivers personalized experiences and connectors enabling organizations to build tightly integrated ecosystems. By automating workflows, supercharging engagements, and sharing integrations, Solution Exchange extends the Dayforce experience without compromising agility, security, or reliability. It also provides the latest trends, best practices, compliance updates, and expert tips to help organizations thrive in an ever-changing business landscape.
• Partner Exchange: Delivers a curated ecosystem of strategic system integrator and technology providers to implement and extend Dayforce functionality. Every application goes through a careful process of review and approval to ensure reliability. Organizations can browse, download, purchase, and test solutions – easily and intuitively – all within the Dayforce environment. Partners manage the listed applications, reducing the risk for customers, and making the whole interaction smooth and worry-free.
Company
Ceridian
Management
Warren Perlman, CIO
Description
A global HCM technology company that focuses on helping organizations save time and money, increase employee engagement and productivity
