CloudWave has been in the health IT industry for years and offers multi-cloud and on-premises IT solutions to overcome the challenges hospitals and healthcare providers face today. The company provides cloud and managed services software hosting for healthcare electronic health record (EHR) and enterprise applications, including fully managed compute, storage, disaster recovery, archiving, backup, security, and systems management. Moreover, CloudWave is also serving as a reliable white label partner for various independent software vendors (ISVs).
With an increase in ransomware attacks, demand for an immutable backup is growing more than ever. To mitigate the situation, CloudWave employs its OpSus Backup and Recover solution to create a tertiary copy of the hosting system that remains detached from the primary and secondary backup. This standalone copy has its own distinct security protocols, locked to prevent encryption, edits, and deletes. The protected extra copy is separated from the rest of the data storage and IT environment, and particularly, from the domain structure, for an extra layer of insurance. Therefore, if a catastrophic event occurs where a healthcare organization’s primary and secondary data centers are corrupted, this third copy—the immutable backup—can be restored much more quickly than working around corrupted primary and secondary copies. This becomes a critical element in recovering from a ransomware attack as the restoration of the immutable backup is done without needing to pay the ransom.
Additionally, CloudWave also provides an infrastructure-as-a-service (IaaS) solution-OpSus Edge-that delivers the same award-winning OpSus Live cloud hosting service but on hardware located at the hospital’s own data center. This addresses some of the challenges healthcare institutions may face with cloud services such as network connectivity, data sovereignty, or capital funding requirements.
With its OpSus services and other integrated solutions, CloudWave has helped more than 235 healthcare organizations in the US, the Caribbean, Europe, and Africa. For instance, Peterson Health, a not-for-profit hospital, had a small IT staff to handle onsite data management, backup, and recovery. The team was also required to add storage, compute, and network capacity, and was struggling with their network backup to sustain the overall growth. Along with unsatisfactory backup quality, test restores struggled to function optimally. The hospital needed a reliable cloud partner to handle backups, and they looked to their trusted partner, CloudWave, to handle daily backup operations and implement a full disaster recovery strategy. As expected, CloudWave expertly deployed its OpSus Backup and Recover solution to solve the hospital’s data protection challenges. This collective strategy provided diligent support, security, and protection for Peterson Health’s mission-critical EHR and enterprise systems.
What differentiates CloudWave is our complete focus on the healthcare market and our mission to help doctors, nurses, and clinicians in serving patients
The CloudWave team continues to innovate, evolve, and add additional OpSus cloud services to fulfill the demands of healthcare organizations. By “doing IT right,” they are helping hospitals focus on serving their patients better.