After engaging in extensive research for 11 years, experts at KPISOFT came to the consensus that the core limitations faced in performance could be broadly categorized into three: performance mirage, siloed functional units, and the culture of goalless analytics.

Incorporating best practices framework, the company’s intuitive EPM platform delves deep into the foundational challenges that surround performance management. KPISOFT focuses on three value chains of organizational performance— people, operations and corporate aspects of performance integrating them as one value stream.

“As a panacea, KPISOFT streamlines the disconnected pieces of performance value chains of an organization under one platform, coupled with a seamless aligning model that reduces clutter, duplication, and complexity,” says Ravee Ramamoothie, Managing Partner in KPISOFT Singapore.

"KPISOFT streamlines the disconnected pieces of performance value chains of an organization under one platform, coupled with a seamless aligning model that reduces clutter, duplication, and complexity"

The team at KPISOFT believes that efficient EPM is not only about devising the right strategy, but one that provides sustained engagement, aligns with business needs, and powers optimum execution even with changing organizational requirements. KPISOFT creates a driven, connected, and collaborative environment that escalates engagement and bolsters performance. “At KPISOFT, we have come to understand that human capital is one key element with which an organization can overcome any challenges. The more aligned, connected, engaged and driven the people of the organization are, the more organized, agile, and competitive the organization will be,” states Katsu Takahashi, Executive Director, at KPISOFT Japan.

Enabling Performance on the Go

Naveen Deshpande, Executive Director

The company’s EPM model focuses on four key aspects— alignment, coaching, collaboration, and calibration. “One of the salient features of the KPISOFT platform is its alignment model which exhibits a seamless framework for organizations to align all their employees to its goals; from a strategy map formulation at the top of the organization right up to scorecards at the lowest of the organization,” says Susan Green, Director of Customer Success at KPISOFT. Since continual assessment of performance is a constant motivator for employees, with KPISOFT’s model, every person in an organization can regularly review their progress through scorecards with their supervisors. This encourages staff to be more connected and engaged with their contribution to the organization’s goals. “Since CIOs of all organizations are overloaded with avalanches of data, the company’s big data engine can integrate and consume any volume of business data on real time basis crunching and delivering relevant insights of business and operational performance on the go,” says Reji Thomas, Head of Engineering at KPISOFT. Key performance metrics related to sales and service levels can be automatically updated on a daily basis so that any fluctuation can be measured and reviewed as frequently as possible. These measures and metrics are seamlessly mapped to organizational value chains and people to deliver relevant, succinct insights, and simplified data analytics. Users can also update performance data on their mobile phones through automated notification request for updates. This enables real time performance visibility—where managers can decide review frequency based on their individual needs or deal with performance check-ins as and when required.



In the case of a leading Asian multinational corporation, the client was trailing behind in the industry in terms of market share and low profit margins compared to its peers. The client’s EPM practice was disconnected from its corporate strategy and metrics which had a direct impact on the organizational performance.