Headquartered in Nashville, TN, ENA has dedicated its entire business to delivering connectivity and communication solutions that answer the changing needs of the education sector. From high-speed broadband connectivity, VoIP and videoconferencing to content filtering and Wi-Fi, ENA has just the right solutions required to ensure communication, instruction, and daily operations flow without any interruption or difficulty. “We believe that today’s technology solutions are about providing robust and reliable access to people, information, applications, tools and resources. With our motto, ‘Service is the Solution,’ we have been able to deliver scalable and cost-effective IP-based connectivity, communication, and collaboration services to K-12 schools and libraries,” says David M. Pierce, CEO of ENA.

ENA provides a full suite of managed technology services like Internet access, wide area networks, Voice over IP, IP videoconferencing, and Wi-Fi services, which all deliver enhanced service with improved Total Cost of Ownership (TCO) when compared to other solutions. These solutions are critical to help drive student achievement, operational efficiencies and future capabilities. Once selected as a provider, ENA works with its customers to achieve E-rate funding which is a funding source for schools and libraries to offset telecommunications costs. ENA also helps its customers maintain compliance with E-rate regulations through training and other support. As part of its managed service approach, ENA supplies, configures, installs, manages, maintains and monitors all circuits and related on-site equipment for the life of the contract.

ENA specializes in providing managed state-wide and system-wide Infrastructure as a Service (IaaS) solutions. “Many service providers claim to offer a managed service, but for us, managed service means full service,” states Pierce. “We consider ourselves to be service partners with our customers and have a laser focus on delivering customer service excellence,” he adds. With ENA’s IaaS solution, customers only need to call one phone number—ENA’s—to request new services or to resolve any and all issues related to their services. Every ENA customer is assigned an Account Service Manager who builds a trusted relationship with his or her customer and works to understand their unique goals and needs. The multi-level, integrated security approach of ENA can include proactive network monitoring, fully hosted firewall services, and customizable content filtering, as well as application-level filters to contain any virus outbreaks and other vulnerabilities that might affect the overall health of the network.