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The present global economy confirms a mounting demand for higher-level accountability and transparency from public sector organizations, coupled with decisions making issues regarding budgetary and resources. To survive and match these pressing expectations, the public sector needs innovative and integrated technology solutions. Adopting new and advanced technologies can help organizations to improve their services and achieve process efficiency. In contrast, “initiating new technology is often a challenge as the public sector tends to be slow in adaptaion toward new approaches,” states Amit Banerji, President and Founder, xFact. 

