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Christopher Higgins

CIO, Technology Delivery and Infrastructure Services, U.S. Bank [NYSE:USB]

Christopher Higgins is a visionary and transformative executive with over 25years of experience in the IT Banking Industry.  In 2012, Christopher joined U.S. Bank as the Chief Information Officer responsible for the development, execution and implementation of software capabilities deployed across the bank.  In 2016, Christopher’s role was expanded to include Infrastructure Services. The Technology Delivery & Infrastructure Services Organization includes over 4,300 full-time employees, 2,500 contractors, and an annual operating budget of $900MM.

Christopher brings to U.S. Bank a wealth of functional experience, including:

  • Chief Information Officer
  • Consumer Technology / Change Management
  • Risk Management / Corporate Audit
  • Business Continuity / Disaster Recovery
  • Datewareshousing / Infrastructure Support
  • Merger / Acquisition
  • Check Processing and Cash Vault Operations
  • GSA SmartPay – Business and Technology Transformation

Christopher graduated from the University of Vermont with a Bachelor of Science Degreein Accounting. He earned a Master of Business Administration from Pacific Lutheran University.  He is Six Sigma Black Belt certified and earned Series 7 (Registered Security Representative) and Series 24 (Principal) licenses. Christopher is the inventor of an awarded patent for risk management methodology that combines process and control engineering with Six Sigma to manage Information Security.

Prior to his banking career, Christopher served four years active duty as a 1st Lieutenant in the US Army as a Quarter Master Officer. He lives in Minneapolis, Minnesota with his wife Susan.

Prior Advisory Board Service:

University of North Carolina (Charlotte) Business School

American Diabetes Association

Advisor to American Diabetes Managing Committee

Latest from Christopher Higgins

As Chief Information Officer of Technology and Operations Services at U.S. Bank, you might expect me to care most about technology and operations business processes for the successful delivery of technology. While these are certainly critical elements, I believe these are not the most important. I have come to strongly believe everything needs to start with a defined...