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Larry Steelman, Vice PresidentLarry Steelman, Vice President of Cox Business, New Business Ventures, notes that the growing expectation for a delightful technology experience is posing a stiff challenge to the large venue industry. As a result, CIOs in this arena are under pressure to map out a comprehensive technology-driven strategy and formulate new plans to drive revenue and process efficiency. In tune with the evolving customer requirements, HN has taken the role of a technology consultant in shaping and executing its client’s technology vision in the right way. It works as an extension of its clients’ staff and a trusted technology partner to help them meet market demands. “Each hotel or venue that we work with is in different stages of their technology transition, and we create distinct and customizable solutions for each client to that end. This unique consultative approach results in better outcomes for each client,” says Steelman. Some examples would be the newly available facilities in Las Vegas Ballpark and Caesar’s Palace.
Delivering a frictionless technology journey is at the heart of the company’s belief, which reflects in their client’s guests or fan surveys.
HN is proud to be the premier technology provider in Las Vegas, which has added major league sport teams in recent years, including The Vegas Golden Knights and The Las Vegas Aviators. HN has been in partnership with these major teams and their venues to deliver technology needs, and it foresees this trend continuing in the coming years.
HN is delivering unmatchable services, exceeding clients’ expectations. Through its services, it provides advanced In-room-entertainment (IRE), voice and video solutions including in-room interactive services, managed WiFi services, high-definition (HD) free-to-guest television, video-on-demand (VOD). The company also concentrates on digital signage and location-based services in large venues. In an instance, HN was awarded a contract to provide complete technology services for all events in the Las Vegas Convention Center, home of CES, in 2013. For an enhanced guest experience, HN installed over 2,100 Wi-Fi access points to a newly-designed Wi-Fi canopy. Moreover, a redundant 10 GigaFiber ring was also set to ensure high bandwidth capacity. And at the end of 2018, two- 40ft. LED screens were installed in the grand lobby of the convention center, which was an excellent way for the trade show producers to engage with attendees. Steelman says, “HN’s expertise and technology have enabled the Las Vegas Convention Center’s continued success.”
Each hotel or venue that we work with is in different stages of their technology transition, and we create distinct and customizable solutions for each client to that end
HN is proud to be the premier technology provider in Las Vegas, which has added major league sport teams in recent years, including The Vegas Golden Knights and The Las Vegas Aviators. HN has been in partnership with these major teams and their venues to deliver technology needs, and it foresees this trend continuing in the coming years.
Cox Announces New Connectivity Contract with the Las Vegas Convention and Visitors Authority
Thursday, May 02, 2024
Cox Business/Hospitality Network awarded a new contract to provide wireless and wired telecommunications services for the LVCVA
LAS VEGAS, NEVADA, USA-- Cox Business/Hospitality Network, a full-service, facilities-based, nationwide provider of advanced voice, video, data, managed IT and cloud solutions, today announced it was awarded, through an RFP process, a new, five-year contract with an optional five-year extension to provide wireless and wired telecommunications and Distributed Antenna System (DAS) services for the Las Vegas Convention and Visitors Authority (LVCVA).
Under the agreement, Cox Business/Hospitality Network will provide services to an estimated 4.6 million square feet of convention and meeting room space at the Las Vegas Convention Center. Among the services Cox Business/Hospitality Network will provide are wired and wireless high-speed internet networking services and equipment, wired voice services, private network options, IPTV services and Neutral Host DAS, in partnership with Boingo Wireless. Boingo will manage the multi-carrier cellular network throughout the expansive convention center, working with all Tier One carriers to deliver strong 5G connectivity. In addition, Cox Business/Hospitality Network will provide on-site installation, sales, and convention service support functions.
“Cox provides advanced telecom services to iconic world-class convention centers and resort properties throughout Las Vegas and around the country,” said Mark Greatrex, president of Cox Communications. “We look forward to continuing to deliver an elevated customer experience for Las Vegas Convention Center and millions of guests.”
Cox Business/Hospitality Network has served the Las Vegas Convention and Visitors Authority exclusively for 11 years and currently provides high-speed wired and wireless internet services to over six million square feet of convention, trade show and meeting room space in Southern Nevada and around the country.
“We’re pleased to continue our valued partnership with Cox Business/Hospitality Network to provide their services to our trade show customers and guests inside the Las Vegas Convention Center,” said Darren Davis, Senior Vice President of Guest Experience at the LVCVA.
“We are proud to partner with Cox and the Las Vegas Convention Center, providing seamless and secure connectivity that enhances guest experiences and streamlines operations for one of the largest convention centers in the world,” said Boingo CEO Mike Finley.
The Las Vegas Convention Center, one of the busiest facilities in the world, is centrally located among the city’s 150,000+ guest rooms. The 4.6 million-square-foot facility operated by the LVCVA includes 2.5 million square feet of exhibit space and 225 meeting rooms spanning more than 390,000 square feet.
Company
Cox BusinessHospitality Network
Management
Larry Steelman, Vice President
Description
Founded in 1982, Hospitality Network (HN) is an affiliate of Cox Business. The company assists its customers in the hospitality and large venue industry to offer guest modern technology experiences. The organization has expertise in providing services comprising managed WiFi, free-to-guest TV, high capacity bandwidth, in-room entertainment (IRE), VOD, digital signage and location-based services. The company has capabilities which include onsite technology support, in-room entertainment, app development, hotel and large venue connectivity, managed WiFi, location-based services, and digital signage. The headquarters of the company is in Las Vegas, Nevada
