Resolve Tech Solutions (RTS) helps the world’s most demanding industries move faster, work smarter and operate with confidence. From modernizing legacy ERP environments to deploying large-scale AI automation, RTS drives enterprise transformation for Fortune 500 companies and public institutions alike. Its strength lies in seamless integration, combining cloud, data and automation into a unified digital core that drives measurable results. With one of the largest public cloud footprints for SAP workloads, RTS delivers outcomes that reduce cost, accelerate innovation and advance sustainability. Across telecom, retail, aerospace and government sectors, the company helps organizations transform operations with precision, compliance and lasting impact. Across every engagement, the goal is to turn complex technology into measurable business value. Meeting Organizations at Every Stage Enterprises approach digital transformation from different starting points and RTS meets them wherever they are. Some arrive well-versed in data strategy, armed with defined technical requirements and implementation roadmaps. Others know the business outcomes they want but need guidance in translating those goals into workable solutions. A third group seeks partnership from inception, looking for help in defining both objectives and pathways. This segmented approach enables RTS to serve each client with precision. For organizations new to automation, engagement begins by examining corporate goals, identifying operational targets for upcoming financial periods and pinpointing departments that hold the greatest potential for optimization. Through collaborative workshops, RTS helps teams identify where time and effort are lost to low-value tasks, then designs use cases that redirect human capacity toward higher-impact work rather than replacing it. A healthcare system offers a strong example. Its hospital network managed trauma patients who required long-term physiotherapy, generating vast volumes of documentation—doctor notes, patient records and admission forms. Before submitting insurance claims, staff manually verified whether every required procedure was documented. Due to limited capacity, they could only review sample cases, which increased the risk of claim rejections when insurers requested additional proof. RTS implemented an intelligent document review system that analyzed every record, confirming completion of all required steps before submission. The solution eliminated rework cycles, reduced turnaround times and expanded coverage from partial sampling to full review. The client already recognized inefficiencies in its claims process but needed a partner capable of isolating the precise intervention point and designing a scalable solution. At the other end of the spectrum, a global enterprise with mature data infrastructure faced a different problem. Its leadership team frequently asked ad-hoc business questions that pulled analysts away from planned work, forcing them to spend days building one-off dashboards. The company understood its challenge clearly: it needed a faster way to turn natural language questions into actionable insights without constant analyst involvement. RTS built a system that translated conversational queries into structured database searches, drawing from both internal data platforms and external sources such as competitor earnings and market performance metrics. Executives now receive concis

Many issues between businesses and their Managed Service Providers (MSPs) begin with how the relationship is structured. In most organizations, MSPs work primarily with internal IT, which keeps decisions focused on daily activity rather than long-term direction. Technology continues to evolve, yet the company’s approach often stays the same. Over time, leadership sees that the provider is addressing technical tasks while larger needs remain unresolved. At that point, executives begin looking for a different kind of partnership. They want an MSP that can take ownership of the environment, create structure, and ensure accountability across systems and operations. When technology decisions align with leadership, the MSP gains the clarity and authority required to build a reliable and scalable foundation for the business. ICG was built for this level of partnership. Founded in 1977 and headquartered in South Florida, the company works directly with business leadership to run technology as an organized, accountable function that supports long-term growth. By treating IT as an operational discipline, ICG delivers predictable, board-level reliability that allows executives to focus fully on their core business.

For years, organizations across energy, utilities, manufacturing, and hospitality that relied on IBM Maximo for EAM faced a paradox. They had one of the most powerful platforms in the world yet often found themselves piecing together solutions from multiple vendors and third-party tools. Integration was tough, timelines dragged, and the full potential of Maximo went untapped. The problem was never the software but the ecosystem. Companies needed one partner who could unite Maximo expertise, complementary technologies, cloud flexibility, mobile capability, and real industry insight to turn technology into performance. Recognizing this unmet need gave rise to Naviam, a unified force extending the power of IBM Maximo into every facet of asset performance. Formed by uniting multiple specialized companies with proprietary products and deep domain expertise, it has built a distinctly positioned EAM powerhouse. The company does not just deploy Maximo but creates tailored ecosystems that combine predictive maintenance, inventory optimization, and mobile accessibility with complete implementation and support. Each deployment is led by seasoned experts who understand the realities of complex operations and bring precision, insight, and consistency to every stage. Together, these enable Naviam to deliver absolute asset stewardship that drives reliability, performance, and measurable ROI. “We bring together decades of experience, specialized knowledge, and innovative solutions, complimentary to Maximo Application Suite (MAS), enabling us to simplify complexity and deliver consistent, measurable value to our clients,” says Simon Nicholson, CEO - North America.