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Basit Malik, Founder & CEOThe Fieldforce platform can be customized to accommodate different business processes and address every field service management domain. Fieldforce digitizes all process in the field—from deployment to operations to decommissioning—in a simple, intuitive, and easy to use platform. The mobile and cloud-based solution allows clients to manage large-scale asset deployment projects, create custom workflows, schedule tasks, and keep a digital record of all documents. It also enables clients to manage daily operations including asset audits, leases, work orders, and asset database. Fieldforce provides full visibility over assets and helps field teams regulate preventive maintenance schedules and resolve outages quickly and efficiently. The vast amount of data collected from the newly digitized field processes is utilized to generate reports and analytics, which significantly improve decision-making.
Fieldforce engages clients in a collaborative process that involves developing a clear understanding of their operational process, and identifying the key areas of improvement.
Fieldforce’s maintenance analytics platform provides a consolidated view of all the operations being performed by internal resources and external partners
“We customize our platform based on clients’ priorities rather than force them to adapt to ours,” explains Malik. With the advantage of being cloud-based, Fieldforce can be deployed within 30-days along with all the required customizations. Malik recounts an incident where Fieldforce helped a client improve visibility over their assets. The client had 15 million assets worth $2.5 billion deployed in the field. The client wanted to conduct a tracking exercise to determine the exact location of assets and record the serial number of every asset. Fieldforce collaborated with the client to develop a customized approach to structure all their assets and enable field service teams to collect the required data. The exercise resulted in the client saving $30 to $50 million from streamlined asset management.
Currently, Fieldforce is focusing on the telecom industry to fulfill vertical-specific requirements. Prioritizing the telecom space corresponds to the launch of 5G technology in the U.S. later this year, which will require millions of assets to be deployed around the country in an efficient manner. A platform like Fieldforce will be critical to monitor the network performance and bring consistency and reliability to the process. “We are continuing to expand our geographic footprint worldwide while adding new capabilities to our platform,” says Malik. Fieldforce has plans to leverage artificial intelligence and machine learning to enhance its platform with predictive analytics for assets and fieldwork, allowing field maintenance to be handled proactively, reducing downtime, and increasing overall efficiency.
Fieldforce Inc. Announces Better Digital Infrastructure Deployments on AWS
Wednesday, March 08, 2023
Fieldforce announces simplifying and automating the deployment of infrastructure including 5G, IoT applications, and Smart Cities on AWS.
ARLINGTON, VA, UNITED STATES - Fieldforce Inc. Announces Better Digital Infrastructure Deployments on AWS
Fieldforce Inc., a leading global software company for digital transformation solutions, announced that they are simplifying and automating the deployment of infrastructure including 5G, Internet of Things (IoT) applications, and Smart Cities on Amazon Web Services (AWS).
The Fieldforce platform offers a no-code, out-of-the-box solution to help infrastructure companies including mobile network operators, smart cities, and utilities to quickly digitize their infrastructure deployments and maintenance. The platform leverages Fieldforce’s proprietary data model to power meaningful analytics using artificial intelligence (AI) and machine learning (ML) to help customers digitize their end-to-end processes across project management, asset management, and operations.
Now running on AWS, the Fieldforce platform gives customers access to a wide range of services and tools, including AWS's IoT and 5G offerings, and Fieldforce's network deployment and asset management solutions.
"Fieldforce is designed to be an agile, cloud-based management platform that can be quickly deployed, customized, and implemented to meet the changing requirements of customers.”
— Basit Malik, Founder and CEO Fieldforce
“Fieldforce is designed to be an agile, cloud-based next-generation infrastructure deployment and asset management platform that can be quickly deployed, customized and implemented to meet the changing requirements of customers, without the back-office overhead, infrastructure, and complexities of legacy systems,” says Basit Malik, Founder, and CEO of Fieldforce. “We are thrilled to make our solutions available on AWS to bring the power of cloud-native solutions to the telecom industry.”
The Fieldforce platform has been used to manage the deployment and operations of billions of dollars of assets across North and South America, the Middle East, and Asia. “We have been using Fieldforce for five years and the platform has enabled us to transform our network deployment and operations capabilities. We are looking forward to the new capabilities Fieldforce will be providing leveraging the power of AWS,” said Dave Claassen, CTO of SmartSky Networks.
"AWS’s cloud capabilities in the telecom industry can help operators to build, deploy, and scale their networks faster and more efficiently," said Antonello Arpino, Head of Operations Simplified at AWS. "We are delighted to work with Fieldforce to bring the automation across the whole network plan, build and operate processes".
Customers will have access to a wide range of services and tools, including AWS's IoT and 5G offerings, and Fieldforce's network deployment and asset management solutions. The Fieldforce platform provides seamless integration with other operations support systems and business support systems (OSS/BSS) using representational state transfer (REST) application programming interfaces (APIs).
Company
Fieldforce
Management
Basit Malik, Founder & CEO
Description
Provides a comprehensive solution for field service management, maintenance, and analytics
