A holistic workforce management platform with predictive and prescriptive analytics?
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A holistic workforce management platform with predictive and prescriptive analytics?

Audrey Hogan, COO, TimeForge Labor Management

When it comes to hiring and staffing, our workforce management platform, TimeForge, is about as close as you can get to a cure-all. 

Of course, it can’t eliminate the worker shortage or undo the Great Resignation, but you might be surprised by how well it can alleviate, if not altogether prevent, many of the pains created by the current labor market, as well as those created by increasingly strict labor laws.

How? By harnessing the power of machine learning and artificial intelligence to provide both predictive and prescriptive analytics.

Predictive analytics are great. They make predictions about the future; they tell you what’s going to happen, so you can make smarter decisions and avoid mistakes. 

Prescriptive analytics, on the other hand, go a step further to actually recommend courses of action based on those predictions. They greatly streamline the decision-making process by supplementing managers’ valuable experience with hard data. In the case of new managers, prescriptive analytics can help bridge the gap until they’ve had a chance to learn the ropes.

By utilizing both types of analytics, TimeForge helps businesses not only predict sales volume but generate the best schedules possible according to budget, ideal service levels, labor laws, and staffing policies - all quickly and painlessly.

  ​TimeForge replaces costly, disparate solutions as a holistic labor management solution and eliminates the need for manual data entry into multiple systems.  

And because we’ve been fine-tuning our machine learning algorithms for over a decade, TimeForge can already do this to scale. Our platform works just as well for single-store businesses as it does multi-unit chains in both the restaurant and retail industries. 

With historical data, TimeForge can forecast departmental sales down to 15-minute increments with 98.87% precision!

It sounds like magic, but in fact it’s only possible because of the hard work we put into building solid partnerships with major POS providers. Without integrations into their systems, TimeForge wouldn’t be able to seamlessly get the sales data necessary to provide predictive or prescriptive analytics. And without those analytics, businesses wouldn’t have the insight required to empower their managers with intelligent goals, nor the visibility required to hold their managers accountable to the labor budget and to enforce a fair schedule.

But we didn’t stop there. In order to help our customers win amid an increasingly tough labor market, we expanded our integrations to include other tools and benefits, as well.

For example, we enhanced TimeForge’s job board and applicant tracking system to push job postings to the major job search engines. Now, when our customers publish a job posting on our platform, that posting is seen by hundreds, if not thousands, of additional job seekers.

More recently, we integrated TimeForge with a same-day pay solution, which allows our customers to offer on-demand earned wage access to their employees. An employer who supports financial wellness and flexibility has a huge advantage in today’s labor market!

One of the great things about both of these integrated solutions is that they don’t cost our customers anything extra to implement or use.

As a holistic labor management solution, TimeForge replaces costly, disparate solutions and eliminates the need for manual data entry into multiple systems. We’re literally saving customers tens of thousands of dollars each month in solution fees - much more if you factor in the money saved by reducing turnover and increasing operational efficiency. 

And that’s why TimeForge is as close as it gets to a cure-all; our platform uses smart technology to get rid of the headaches associated with scheduling and managing a business to scale. And when our customers do need to reach us, we answer promptly. We honor our position as a trusted partner, and value feedback from the businesses who trust us with their most valuable assets.

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The articles from these contributors are based on their personal expertise and viewpoints, and do not necessarily reflect the opinions of their employers or affiliated organizations.