iT Services 2 (iT2)
Making a Difference with a Client-First Approach

In the region of the U.S. below the Mason-Dixon line, ‘Southern hospitality’ isn’t merely a catchy expression, it’s a way of life. Businesses that originate in this part embody the spirit of hospitality in every aspect of their services, and have combined it with true Texas grit! iT Services 2 (iT2)—a full-service SAP services and solutions provider—is no exception.

This combination of southern hospitality and grit translates to a strong commitment to iT2 customers. By wrapping its arms around clients and determining the arrangement that works best for their specific needs, iT2 delivers exceptional white-glove service.

iT2 is known for its Advisory, Project, Staff Augmentation, Fractional & Ad Hoc Remote resources, and application managed services (AMS). From full SAP implementations and upgrades to incremental development of SAP functions, the boutique consulting firm has the bandwidth to support diverse client requirements.

Unlike its counterparts, iT2 does not view SAP consulting as a commoditized business. It believes in maintaining long-term commitments to consultants and clients, to remain a trusted name in a cluttered market segment.

“We have spent more than 15 years refining our craft,” says Lynne G. McGrew, CEO and President of iT2. “Our mission is to provide organizations with top-tier SAP functional and technical consultants at every phase of their project lifecycle, ensuring the success of our clients.”

To build a pool of adept and seasoned SAP consultants, iT2 undertakes a distinctive approach involving meticulous due diligence. This ensures the selected individuals possess the expertise to fully understand and meet customer requirements.

“We validate each consultant’s qualifications to offer top- notch services, and this speaks volumes about our commitment to maintaining the highest level of service standards,” says Dan McGrew, co-founder and principal of iT2.

Every client engagement commences with a discovery call. This is crucial to gaining a high-level understanding of the client’s business requirements as well the client’s culture.

Based on this, iT2 brings the right talent to the table and designs the best possible solution.

In one instance, iT2 worked with a large organization that had engaged an offshore vendor with approximately 70 people for a Turn-Around SAP Business Intelligence (BI) project. Despite spending a year on the project, the vendor failed to produce any meaningful results, causing frustration and significant financial waste. iT2 rolled up their sleeves assigned an SAP BI Solution Architect and, within three months they successfully realigned the project and resources. Over the course of eight months, through grit and determination, the iT2 team of 25 consultants worked with the client to successfully complete the project. As a testament to their outstanding performance, the team received a formalized executive-level commendation. iT2: SAP BI Client Case Study

Our mission is to provide organizations with top-tier SAP functional and technical consultants at every phase of their project lifecycle, ensuring the success of our clients.

In another instance, iT2 was approached by a business process owner seeking assistance with robotic process automation (RPA). At that time, the concept of RPA was still in its infancy. However, iT2 understood the need and promptly identified an expert who integrated into the client’s team and ultimately converted to a fulltime employee.

Success stories like these are evidence of the effectiveness of iT2’s white-glove customer service and its strong foothold in the SAP consulting and professional services space. The company also regularly participates in SAP-centric events to meet the experts, contribute, and broaden their boundary of knowledge.

Through its profound domain expertise and the determination to dismantle the status quo, iT2 has established itself as a leader in this space. Now, would you like your iced tea with lemon?