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Conno Christou, Co-FounderAmid this backdrop, Keragon, a team of serial software entrepreneurs and healthcare experts, emerges as a pivotal player offering a strategic response to the industry's multifaceted challenges. Its HIPAA-compliant automation platform is designed to offer healthcare providers, including clinics, practices, health systems, and hospitals, a comprehensive solution to streamline operations, enhance efficiency, and ensure adherence to compliance seamlessly and securely.
“Our platform enables healthcare providers managing protected health information on the patient side to effortlessly automate workflows while adhering to HIPAA regulations,” says Conno Christou, co-founder of Keragon.
The platform revolutionizes healthcare workflows by automating patient scheduling and database synchronization and minimizing manual data entries, saving valuable time for healthcare professionals. PHI data is input once, and the platform automatically updates it across the entire stack of healthcare institutions, reducing the need for professionals to perform redundant data entries.
Keragon stands out by exclusively supporting healthcare-specific vendors and delivering tailored solutions that meet industry needs, distinguishing it from generic automation platforms.
Connecting with the most commonly used vendors, tools, and third-party services, the platform seamlessly integrates into a healthcare provider’s workflow. For instance, a typical clinic's workflow uses tools like Gmail for patient communication, Acuity Scheduling for appointment scheduling, Jotform for patient intake submissions, Athena Health as the electronic health record (EHR) system, Salesforce as the customer relationship management (CRM) and marketing automation software like Active Campaign.
Keragon plays a vital role as the essential unifier of all these vendors, acting as the glue for these diverse services. Its platform enables healthcare providers to establish HIPAA-compliant automation without requiring coding expertise from users, including doctors, administrators and product personnel.
To further enhance customer experience, Keragon provides an AI chatbot (“Copilot”) to assist during the automation setup, offering a clear and intuitive user interface for seamless navigation. This provides instant support for simple customer queries, while the company’s dedicated support team can also step in for comprehensive assistance in case the AI is unable to address the more demanding customer queries.
They can simply choose their preferred automation, establish connections with services like scheduling vendors and CRMs, and typically set up their initial automated workflow within an average of 30 to 40 minutes. Once activated, the automated processes continue while requiring minimal intervention.
Recognizing diverse client needs, Keragon initiates onboarding with a tailored questionnaire, capturing their specific use cases and desired workflows. Scheduled calls guide clients through the process, and the dedicated support team can help with even the most complex workflows.
Our platform enables healthcare providers managing protected health information on the patient side to effortlessly automate workflows while adhering to HIPAA regulations
To further enhance customer experience, Keragon provides an AI chatbot (“Copilot”) to assist during the automation setup, offering a clear and intuitive user interface for seamless navigation. This provides instant support for simple customer queries, while the company’s dedicated support team can also step in for comprehensive assistance in case the AI is unable to address the more demanding customer queries.
Keragon's commitment to innovation extends beyond integrations. It is on the verge of introducing even more advanced AI capabilities, including an automated workflow troubleshooting AI chatbot and a text-to-workflow implementation.
A profound understanding of the healthcare space’s nuances and the importance of security and tailored care provision in PHI enables Keragon to deliver impactful, valuable, and helpful features and products to end users and healthcare providers. With its state-of-the-art automation platform, the company is well-positioned as a forward-looking tech solution provider, ready to adapt and grow with the evolving healthcare industry.
Keragon Raises $3M in Funding
Wednesday, June 05, 2024
Keragon, a Boston, MA-based provider of an AI-powered HIPAA-compliant automation platform for healthcare, raised $3M in funding.
The round was led by Focal and Afore, with participation from 25madison and Lifepoint Health.
The company intends to use the funds to expand operations and its development efforts.
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Led by CEO Conno Christou, and CTO Panos Papageorgiou, Keragon is a provider of a no-code automation platform designed specifically for the healthcare industry. It allows healthcare professionals to connect their healthcare software solutions, both homegrown and third-party, and build HIPAA-compliant workflows and automations without coding. The platform has over 100 pre-built integrations with healthcare apps, featuring capabilities like patient onboarding, triage, messaging, lab ordering, and appointment scheduling, as well as approval processes and data syncing across systems.
The system enables instant connection of various software used by healthcare practitioners (such as EHRs, healthcare CRMs, AI medical scribes, appointment scheduling & billing software).
Currently, it is used by practices and clinics, fast-growing digital health startups, all the way up to hospitals & NASDAQ-listed companies, across the 50 states.
Keragon: AI-Based HIPAA-Compliant Automation Platform Raises $3 Million
Thursday, June 20, 2024
Keragon, an AI-based HIPAA-compliant automation platform for healthcare, officially launched out of stealth and revealed that it raised $3 million in pre-seed funding. The pre-seed funding round was co-led by Focal and Afore, followed by 25 Madison Health – Lifepoint Health.
This is the first no-code workflow automation platform designed specifically for the US healthcare industry. It is currently utilized by practices and clinics, digital health startups, hospitals, and NASDAQ-listed companies across the 50 states.
This platform enables instant integration of various popular software used by healthcare practitioners (such as EHRs, healthcare CRMs, AI medical scribes, appointment scheduling & billing software). And it has built-in personalized AI assistants that fuel faster automation with less hassle.
Keragon enables healthcare professionals without a technical background to create powerful HIPAA-compliant automation that can save significant operational costs, improve clinical efficiency, improve patient care, and reduce physician burnout. With 100+ pre-built healthcare integrations, multiple data transformation helpers, and advanced error debugging capabilities, it is set to accelerate the digital transformation of healthcare.
The typical use cases include:
1. Breaking down the wall between the clinical & marketing teams, with a 2-way synchronization between the EHR and the marketing tool suite (CRM, forms, ads)
2. Reducing cognitive workload by triaging appointments booked in real-time, and then notifying only the relevant stakeholders in the communication tools of their choice (SMS, email, Slack, or Microsoft Teams)
3. Facilitating patient data interoperability between different healthcare software systems that currently don’t talk to each other
Keragon has a goal of improving healthcare’s operational efficiency while promoting the use of security best practices for all software vendors that handle sensitive patient data. And it has been certified as both SOC 2 Type 2 & HIPAA compliant by external auditors.
Company
Keragon
Management
Conno Christou, Co-Founder
Description
Keragon is a HIPAA-compliant automation platform designed to simplify and automate healthcare workflows. Using AI-powered tools, it seamlessly unifies vendors and third-party tools used by healthcare entities to enhance overall operational efficiency and healthcare outcomes.
