[ kolekto ]
A Reliable Partner for a Seamless Salesforce Journey

Back in the day when Salesforce decided to invest in industry specialization, a plethora of enterprises across various segments were not equipped with the knowledge to tap into the digital transformation. For instance, the enterprises in the automotive industry lacked the know-how to harness the full potential of Salesforce. [ kolekto ] was born to change this narrative. The company empowered its clients in the automotive industry with a complete framework of consulting services, solutions, along with business and technology know-how to drive their journey in Salesforce seamlessly. Since its inception, [ kolekto ] has grown organically to help enterprise customers with Salesforce across industries like financial services, oil and gas, energy and utilities, manufacturing, and transportation.

[ kolekto ]’s complete consultancy service framework offers everything from business to technology advisory services. “Backed by a highly specialized team and technology, we deliver end-to-end business solutions over the Salesforce platform. The solutions support lean and agile methodologies, like business and brand canvas, design thinking, service design, solution blueprint, hybrid Waterfall/Scrum/Kanban project management implementation, ITIL support, AMS, and DevOps and governance professional services,” says Hugo Medrado, Head of Technology & Operation, [ kolekto ]. Founded in 2012, the company was built on the principle of reducing the distance between the prescribed objective and customer results. This is what has propelled [ kolekto ] to become one of the most promising Latin American Tech companies.

Clearly, the uniqueness of [ kolekto ] as a trusted consulting partner stems from its business-driven technology approach to bringing in innovation in the industry. Added to that, the company is also committed to delivering the best performance and the best time-to-market solutions to its clients. “Our industry expertise and the [ kolekto ] ongoing practice that supports, sustains and proposes a continuous enhancement for our customers applications after go live are our key differentiation factors in the market. We have defined some standards for solution design and user and application support in our ecosystem as high-fidelity prototyping for service and solution design blueprint. We have implemented innovative projects in different industries over Salesforce and we are a multi-cloud, strategic consultancy technology partner for our customers, a one stop shop for any enterprise initiative in Salesforce,” says Carlos Vicente, the Founding Partner and Head of Business & Marketing, [ kolekto ].

[ kolekto ] is a multi-cloud, strategic consultancy technology partner for our customers, a one-stop-shop for any enterprise initiative in Salesforce

Considering the diverse market climate today, [ kolekto ] has centered its focus primarily on automotive, manufacturing, energy & utilities, oil & gas, transportation, and financial services sectors. It has identified a special demand in the energy and manufacturing sphere, where [ kolekto ] has managed to integrate four strategic enterprise clients hailing from the aforementioned industries and deliver three innovative projects on the new Salesforce cloud platform.

At the core, [ kolekto ]’s investments rest on two aspects: one being high-end, agile management tools and the other being new practices and technologies like the Vlocity, DevOps, and Governance tools as Copado. The company strives to deliver more value with less customization for its clientele. This, coupled with the continuous workforce formation and new technologies applications, has offered them a head start in the competitive market.

To illustrate more on the value proposition of [ kolekto ], Vicente cites a customer success story wherein the company had undertaken a financial sector project. The [ kolekto] team transformed all of the data collection and management, even in areas that were running on express mail and paper payments digitally. This, in turn, helped the client to take on the challenges inflicted by COVID-19; otherwise, they would have been compelled to shut down their collection process. Additionally, [ kolekto ] also launched a bidding platform over Salesforce for a large manufacturing client, which can run high-performance auction sessions, allowing customers to increase their ticketing rate by almost three-fold.

Success stories, as such, are a testament to the value [ kolekto ] brings to its customers. Despite the challenges faced by enterprises in the wake of the pandemic, the company seems optimistic regarding the road ahead, and has chalked up a comprehensive, efficiency, and customer-driven plan for the future. [ kolekto ] is slated to deliver its first application on the Salesforce AppExchange Marketplace and to open operations in the AMER and LACA regions. This will reinforce its global strategy and help target more international markets in 2020.