Integrating Analytics From Various Internal Departments For A Better Decision Making
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Jeffrey Smith, Director, Benton Global

Integrating Analytics From Various Internal Departments For A Better Decision Making

Jeffrey Smith, Director, Benton Global
Jeffrey Smith, Director, Benton Global, LLC

Biggest challenge in technology to meet the challenges of logistics sector and solutions you look forward from technology providers for the enterprise

A big challenge in technology is the management of specialized systems and how they integrate with other specialized systems. I think Electronic Data Interchange (EDI) is a great example of how standards are in place, but based on the versions of the standards and the company’s specialized configurations, we are forced to "make it work" rather than truly integrate.

Technologies that give competitive edge within the logistics sector

Transportation Management Systems (TMS) provide an enormous advantage especially if it is properly pair with reporting systems that provide actionable information from multiple data sources. We are embarking on a project currently that will do just that. We are changing to a TMS that we believe is the best in the LTL market, but we are also investing in a 3rd party reporting tools that will link several data sources together to produce what I call the “Decision Document” which will incorporate the analytics from our internal service experts in sales, operations, and costing. This reporting tool will not only produce dashboards, but will also assess what the actions should be taken when performance is at various levels.

Several pain points within the enterprise for which solutions do not exist yet and Solutions that would make your job easier

Smartphone Management

Email Account Management

Technology trends that will have significant impact on your enterprise business environment and logistics industry

Increase in speed and range of wireless access points and management of those access points.

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The articles from these contributors are based on their personal expertise and viewpoints, and do not necessarily reflect the opinions of their employers or affiliated organizations.